12-06-2013 10:40 AM - edited 03-16-2019 08:45 PM
Hi everybody.
I wonder if you can make a call in which two or more people can listen to the conversation without using the functionality of the conference or the contact center, in other words, two or more IP phones have the functionality to take the call and listen to the conversation.
analog lines similar to accounts in which a line with several phones and all phones that are connected to it can hear the conversation.
I hope you understand me
regards
12-06-2013 10:50 AM
Hi Mauro,
You can use "Shared Lines" with Barge
Look for "Single Button Barge" to simplify the user experience.
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/8_5_1/ccmfeat/fsbarge.html#wp1034920
Cheers!
Rob
"When it comes to luck you make your own "
- Springsteen
12-06-2013 03:00 PM
Thank Rob.Huffman
the answer is very satisfactory, but this create a conference not?, the client only want off hook the phone and listen the conversation.
it's possible this ?
regards
12-06-2013 03:20 PM
Best you can do with just CUCM is Barge as Rob mentioned, any other possibility, requires a separate app for call monitoring.
And yes, Barge does conference you in using the BIB or a separate CFB, there's no way to do what you're asking with just CUCM.
You don't even mention what you're currently using.
HTH
java
if this helps, please rate
www.cisco.com/go/pdihelpdesk
12-06-2013 03:51 PM
thank you both,
it's clear to me that the only option would be to barges.
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