07-07-2011 01:58 AM - edited 03-16-2019 05:49 AM
Hi,
Would like to know is there way to able press call-forward to a system handler programmed number ?
I tried on call forward that but it goes to the generic unity voice annoucement. How to do that ?
Thanks
07-07-2011 02:11 AM
re you forwarding to a unity pilot number ?
anyway if you have a callhamdelr in unity already configured with a number kets say 1000
creat CTI route point with a port number of 1000 and in this line make sure you cionfigure the right CSS, voice mail profile and CSS of forward all
Make sure you check the check box under the forward all to VM
now if you forward/ring the 1000 you will go to the unity server and to the call handler configured with the same number
good luck
if helpful rate
07-07-2011 02:37 AM
No it does not works... I just do not understand ? No call forward system handler allowed ? Thanks
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide