How to define a maximum duration time in call CME 4.1

filiberto.aguirre · ‎09-25-2008

Does any of you know if it is possible to set a maximum duration time for calls in CME 4.1?

If it is possible it can be done by phone or by specific dialing ?

Regards

wong34539 · ‎10-02-2008

You are looking for a way to configure the Max Call Duration Timer. This service parameter I know is present in 4.1.X versions, you must verify the CCM version you are currently running, this you will find it under, Service> Service Parameters>Clusterwide Parameters (Feature -General):

Maximum Call Duration Timer: This parameter specifies the minutes that a call can remain active before Cisco Call Manager clears it. A value of zero disables the timer.

This is a required field.

Default: 720.

Unit: min.

Minimum: 0.

Maximum: 35791.

filiberto.aguirre · ‎10-02-2008

Hi,

thanks for your info.

In my case I have a call manager express not a server, so I can not follow your recommendations

thanks anyway