How to delay a Unitycx welcome prompt ?

[j.faure]

Hi

I've seen a very old post about this topic but without reply .I've configured a Blackberry MVS server connected to a CUCM 8.5.1 and using Unity Connection 8.5.1 as voicemail .When i'm calling from my Mobile Blackberry the Unity connection voicemail the beginning of welcome prompt is missing perhaps 3s are missing.

I think it's due to call flow establishment . I 've had this issue with an other voiceMail system on which we can configure a timer in order to introduce a delay before the beginning of the  prompt .

Also i'm looking for the same timer on Unity Connection (nothing in cisco doc) ?

Thanks

[Jaime Valencia · Accepted solution]

Edit Advanced Settings

http://www.cisco.com/en/US/docs/voice_ip_comm/connection/8x/gui_reference/guide/8xcucgrg120.html#wp1056978

Delay After Answer ____ Milliseconds

Enter the wait time, in milliseconds, after a call is connected to  Cisco Unity Connection and before Connection plays a greeting. Default setting: 0 milliseconds.

HTH

java

If this helps, please rate

www.cisco.com/go/pdihelpdesk

[j.faure]

Hi

Thanks a lot ,i'll test it.

Brgds