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how to get list of phones that are not making or receiving calls

HusseinLTD
Level 1
Level 1

Hi, 

 

I would like to get a report for the phones that are registered to my CUCM but are not being used by the users, I mean the phones that are not receiving/making calls for let's say last 30 days.

 

can I get that?

 

I tried CDR but couldn't get that info

1 Reply 1

Jaime Valencia
Cisco Employee
Cisco Employee

No, there is no such report, you would need to generate a report of which phones DID make calls using CDR/CAR and then weed out which phones/DNs are not listed in the report, and those would be your devices/DNs with no calls.

HTH

java

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