How to get report about all external calls in CUCM 9

[Sergey Lubenkov]

Hello,

I am trying to get report  about all external calls in CUCM 9.

Could you please advice the best way to do that.

Thank you.

[Jaime Valencia]

You can use CAR

[Sergey Lubenkov]

That is exactly that I am trying to do, but the problem is that there are thousands of calls and only 5 pages report in CUCM. Is there any way to export it to CSV file?

[Nadeem Ahmed]

As an example, you can export to PDF or CSV format

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Note You can view CAR reports in either PDF or CSV format. PDF format limits the number of records in the CAR reports to 5000, and CSV format limits the records to 20,000. If the number of records exceeds these limits, a message displays to inform you that the results are truncated. To avoid this, you can reduce the date range and generate the reports, or, if you are using PDF format, you can use CSV format instead.
 

Br,

Nadeem

[Sergey Lubenkov]

Hi Nadeem,

Could you please explain which report do you mean.

I was able to get calling\called numbers only from "CDR>search by user\phone# " report, which doesn't have a pdf  view.

Thanks,

Sergey

[Nadeem Ahmed]

I am onto the "User Report Section TAB second Option ie "TOP N"

[Sergey Lubenkov]

Got it. But it shows only last 60 days...while search by user showing all calls.

I think should be another way to get full log.