How to Multiple forward call to group then mobile if not received ?

[KingAkii07448]

Hi,

here is the scenario that i want to configure it but not sure where and how to do it not sure even if it possible or not.

if a call is coming to person1 and he did not receive it should transfer it to group if group not receive it should transfer to person1 mobile number

similar case for person2 which is part of the group

if a call is coming to person 2 and he did not receive it should transfer it to group if group not receive it should transfer to person2 mobile number.

kindly assist how to achieve this.

[Mohammed al Baqari]

Yes its doable. Configure a hunt group, forward person 1 to hunt group if
no answer, then forward the hunt group to external number if no one
answered.


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[KingAkii07448]

i config the hunt group and currently forwarding call to group but how to forward call from hunt group to specific mobile number ?

please guide me where to add the number

what i did it now.

from person 1 extension i have added hunt group number in Forward Busy Internal and Forward No Answer Internal 

Mobile number i wrote in Forward Busy External and Forward No Answer External

is it correct ?

[Nithin Eluvathingal]

Forward internal will apply when some one call from internal extension.

Forward external will apply when  you receive a call from outside.

in your case if you need to forward the call for both internal and external add hunt pilot  number on extensions(both internal and external)and mobile number should be on hunt.