02-09-2009 03:04 AM - edited 03-15-2019 04:04 PM
We have Call Manager 6.1 cluster with 2 PRI's and a QSIG trunk to a siemens ISDX.
The PRI's have a master number assigned 617171 and I want to route all calls to this number across the qsig trunk to the ISDX. I set up a route pattern but all I get when I call the number is "unobtainable". If I set up a device on the CM with ext 7171 and call the line rings.
Any Idea's from anyone.
02-10-2009 08:29 AM
Gents,
I solved the problem. Or should I say that the ISDX guy solved the problem by configuring his end properly.
Thanks for all the feedback and ideas.
02-17-2009 02:28 PM
what was it?
02-18-2009 01:35 AM
Basically it was down to a typo, ISDX admin had created ext 7177 and not 7171.
So when a call came in CCM passed ot down the QSIG trunk as it should then the ISDX sent it back as the number did not exist and the dial rules said send it to QSIG trunk.
Sometimes you have to ask people to triple check things.
02-18-2009 01:43 AM
Some time?
With telco types, always ask thrice.
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