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how to set Pre-announcement instead of ringback tone (CUCM&CUC 9)

Younes Chafi
Level 1
Level 1

Hi,

how can i set specific announcement play instead of ring back tone in CUCM phones

I saw on forums that this is possible with unity connection.

Does someone can help me to test it ?

 

CUCM : 9.1.2

Unity Connection : 9.1.2

Thanks in advance 

4 Replies 4

Ayodeji Okanlawon
VIP Alumni
VIP Alumni

This is not possible with CUCM.

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Hi ,

Is that possible with Cisco unity connection 9.1?

 

Regards,

 

Manish Prasad
Level 5
Level 5

Have a look at this post.

https://supportforums.cisco.com/discussion/12158996/how-set-pre-announcement-instead-ringback-tone

Manish,

 

This will play a welcome messsage for an inbound call. It will not play an announcement rather than ringback. Unless what Chafi wants is a welcome message to all users..

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