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How to set up the time in IP communicator while the hour on CCM is up to date?

josedunet
Beginner
Beginner

Hello All,

How to set up the hour of IP communicator while the hour on the Call manager is up to date?

The time in CCM configuration and CCM server is up of date. But the hour on IP communicator is not correct.  How to setup it?

Thanks in advance.

Best Regards

1 REPLY 1

Where are you seeing the correct time on the UCM server and what version are you running?

The SCCP device time is derived from the CallManager process based on the Date/Time Group of the device's Device Pool. Ensure you have the correct timezone assigned. If that's correct and you're on an older version of UCM there may be a timezone problem that requires a patch. Just because the OS is correct doesn't mean that the JRE is.

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