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How to set Vlan ID on 7965G phone config

TierOne
Level 1
Level 1

Hello!

I have been tasked with adding a Netgear switch to a Cisco network. All worked fine.

Now they want to move 2 7965G phones to work off of the Netgear switch.

My issue is getting a computer connected to the phone to get an IP.

What I need to do is set the phone Vlan ID to 20.

It is Settings/Network/Option #6 Vlan ID.

However, that option is not functional on the phone.

It gets its config through TFTP.
I have the complete config if it is needed.
Thank you for looking at my issue!

8 Replies 8

Explained in detail on below link. 

Press **# to unlock the phone.

https://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/7975G_7971g-ge_7970g_7965g_7945g/9_0/english/admin_guide/P747_BK_W06BD6D9_00_adminguide_7945-7965-7970-7971-7975/P747_BK_W06BD6D9_00_adminguide_7945-7965-7970-7971-7975_chapter_0100.html

Set IPv4 Configuration Fields

Procedure


Step 1  Unlock network configuration options.
Step 2  Scroll to IPv4 Configuration and press the Select softkey.

Set IPv6 Configuration Fields

Procedure


Step 1  Unlock network configuration options.
Step 2  Scroll to IPv6 Configuration and press the Select softkey.

Set Domain Name Field

Procedure


Step 1  Unlock network configuration options.
Step 2  To disable DHCP, perform one of the following actions:
  • If the IP Addressing mode is configured for IPv4 only, set the DHCP option to No.

     

  • If the IP Addressing mode is configured for IPv6 only, set the DHCPv6 option to No.

     

  • If the IP Addressing mode is configured for both IPv4 and IPv6, set both DHCP option and DHCPv6 to No.

     

Step 3  Scroll to the Domain Name option.
Step 4  Press Edit.
Step 5  Enter a new domain name.
Step 6  Press Validate.
Step 7  Press Save.

Set Admin VLAN ID Field

Procedure


Step 1  Unlock network configuration options.
Step 2  Scroll to the Admin. VLAN ID option.
Step 3  Press Edit.
Step 4  Enter a new Admin VLAN setting.
Step 5  Press Validate.
Step 6  Press Save.

Set SW Port Configuration Field

Procedure


Step 1  Unlock network configuration options.
Step 2  Scroll to the SW Port Configuration option and then press Edit.
Step 3  Scroll to the setting that you want and then press Select.
Step 4  Press Save.

Set PC Port Configuration Field

To configure the setting on multiple phones simultaneously, enable Remote Port Configuration in Enterprise Phone Configuration (System > Enterprise Phone Configuration).

Note

If the ports are configured for Remote Port Configuration in Cisco Unified Communications Manager, the data cannot be changed on the phone.


Procedure


Step 1  Unlock network configuration options.
Step 2  Scroll to the PC Port Configuration option and then press Edit.
Step 3  Scroll to the setting that you want and then press Select.
Step 4  Press Save.

Set PC VLAN Field

Procedure


Step 1  Unlock network configuration options.
Step 2  Make sure the Admin VLAN ID option is set.
Step 3  Scroll to the PC VLAN option.
Step 4  Press Edit.
Step 5  Enter a new PC VLAN setting.
Step 6  Press Validate.
Step 7  Press Save

Set DHCP Field

Procedure


Step 1  Unlock network configuration options.
Step 2  Scroll to the DHCP option and press No to disable DHCP, or press Yes to enable DHCP.
Step 3  Press Save.

Set IP Address Field

Procedure


Step 1  Unlock network configuration options.
Step 2  Set the DHCP option to No.
Step 3  Scroll to the IP Address option, press Edit and enter a new IP Address.
Step 4  Press Validate and Save.

Set Subnet Mask Field

Procedure


Step 1  Unlock network configuration options.
Step 2  Set the DHCP option to No.
Step 3  Scroll to the Subnet Mask option, press Edit, and then enter a new subnet mask.
Step 4  Press Validate and then press Save.

Set Default Router Fields

Procedure


Step 1  Unlock network configuration options.
Step 2  Set the DHCP option to No.
Step 3  Scroll to the appropriate Default Router option, press Edit, and then enter a new router IP address.
Step 4  Press Validate.
Step 5  Repeat Steps 3 and 4 as needed to assign backup routers.
Step 6  Press Save.

Set DNS Server Fields

Procedure


Step 1  Unlock network configuration options.
Step 2  Set the DHCP option to No.
Step 3  Scroll to the appropriate DNS Server option, press Edit, and then enter a new DNS server IP address.
Step 4  Press Validate.
Step 5  Repeat Steps 3 and 4 as needed to assign backup DNS servers.
Step 6  Press Save.

Set DHCP Address Released Field

Procedure


Step 1  Unlock network configuration options.
Step 2  Scroll to the DHCP Address Released option and press Yes to release the IP address assigned by DHCP, or press No if you do not want to release this IP address.
Step 3  Press Save.

Set Alternate TFTP Field

Procedure


Step 1  Unlock network configuration options.
Step 2  Scroll to the Alternate TFTP option and press Yes if the phone should use an alternative TFTP server.
Step 3  Press Save.

Set TFTP Server 1 Field

Procedure


Step 1  Unlock the CTL or ITL file if necessary (for example, if you are changing the administrative domain of the phone). If both the CTL and ITL files exist, unlock either of the files.
Step 2  If DHCP is enabled, set the Alternate TFTP option to Yes.
Step 3  Scroll to the TFTP Server 1 option, press Edit, and then enter a new TFTP server IP address.
Step 4  Press Validate, and then press Save.

Set TFTP Server 2 Field

Note

If you forgot to unlock the CTL or ITL file, you can change the TFTP Server 2 address in either file, then erase them by pressing Erase from the Security Configuration menu. A new CTL or ITL file downloads from the new TFTP Server 2 address.

 



Response Signature


Thank you! I missed this.

If I set a phone with an admin Vlan, does it stay there after a reboot?

Yes



Response Signature


Yes it stays.



Response Signature


I am still confused. 

My Netgear switch is set as follows:

Native Vlan 10     (Netgear calls it PVID)

Vlan 20 is voice and it is Tagged

I set the Administrative Vlan to 20 on the phone.

It still gets its TFTP load but then will not get an IP.

What am I missing?

First phone should get the IP. and then comes the TFTP. 

Whats the status of the phone DHCP, enabled or disabled ?.since your switch port support both data and voice vlan , there is no need to configure the vlan on phone.phone should get the vlan informations from switch using LLDP.check if LLDP is enabled by default on switch or not.if not,  enable LLDP on the switch. . Remove the static  vlan configuration and have a try. 

 

Below mentioned link explain how to configured voice and data vlan on netgear, but I am not sure if it match  your model or not

https://www.downloads.netgear.com/files/answers/Voice%20VLAN%20on%20Smart%20Switches.pdf



Response Signature


DHCP is enabled on the phone.

Are you saying that I need to remove just the Vlans for the ports of do I need to remove the trunk Vlan tagging as well?

 

 can you please share the model of netgear switch which you are using.

 

 

 

 



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