02-02-2010 04:43 AM - edited 03-15-2019 09:17 PM
I have problem between two callmanager publisher and subscriber.
If I tried to login to Cisco Unified Serviceability and I chose the subscriber from the drop list, I receive the following:
In the same time all phones registered to subscriber, and I am able to ping and ssh the server, but I am not able to browse it using the IP.
Once I connected to the server using SSH I got:
java.io.FileNotFoundException: /var/log/active/platform/log/cli.bin (Read-only file system)
at java.io.RandomAccessFile.open(Native Method)
at java.io.RandomAccessFile.<init>(RandomAccessFile.java:212)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.restoreIndex(ciscoRollingFileAppender.java:104)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.setFile(ciscoRollingFileAppender.java:43)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:196)
at org.apache.log4j.config.PropertySetter.setProperty(PropertySetter.java:155)
at org.apache.log4j.xml.DOMConfigurator.setParameter(DOMConfigurator.java:530)
at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:182)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:140)
at org.apache.log4j.xml.DOMConfigurator.findAppenderByReference(DOMConfigurator.java:153)
at org.apache.log4j.xml.DOMConfigurator.parseChildrenOfLoggerElement(DOMConfigurator.java:415)
at org.apache.log4j.xml.DOMConfigurator.parseRoot(DOMConfigurator.java:384)
at org.apache.log4j.xml.DOMConfigurator.parse(DOMConfigurator.java:783)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:666)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:616)
at org.apache.log4j.xml.DOMConfigurator.doConfigure(DOMConfigurator.java:584)
at org.apache.log4j.xml.DOMConfigurator.configure(DOMConfigurator.java:687)
at sdMain.main(sdMain.java:511)
java.lang.NullPointerException
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.updateIndex(ciscoRollingFileAppender.java:117)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.nextFileName(ciscoRollingFileAppender.java:92)
at com.cisco.iptplatform.fappend.ciscoRollingFileAppender.append(ciscoRollingFileAppender.java:74)
at org.apache.log4j.AppenderSkeleton.doAppend(AppenderSkeleton.java:221)
at org.apache.log4j.helpers.AppenderAttachableImpl.appendLoopOnAppenders(AppenderAttachableImpl.java:57)
at org.apache.log4j.Category.callAppenders(Category.java:187)
at org.apache.log4j.Category.forcedLog(Category.java:372)
at org.apache.log4j.Category.info(Category.java:674)
at sdMain.main(sdMain.java:525)
log4j:ERROR No output stream or file set for the appender named [CLI_LOG].
Then I issued: utils service list
System SSH [STARTED]
Cluster Manager [STARTED]
Service Manager is running
Getting list of all services
>> Return code = 0
A Cisco DB[STARTED]
A Cisco DB Replicator[STARTED]
Cisco AMC Service[STARTED]
Cisco AXL Web Service[STOPPED] Commanded Out of Service
Cisco CAR Scheduler[STARTED]
Cisco CDP[STARTED]
Cisco CDP Agent[STARTED]
Cisco CDR Agent[STARTED]
Cisco CDR Repository Manager[STOPPED] Component is not running
Cisco CTIManager[STARTED]
Cisco CTL Provider[STARTED]
Cisco CallManager[STARTED]
Cisco CallManager Admin[STOPPED] Commanded Out of Service
Cisco CallManager Attendant Console Server[STOPPED] Component is not running
Cisco CallManager Cisco IP Phone Services[STOPPED] Commanded Out of Service
Cisco CallManager Personal Directory[STOPPED] Commanded Out of Service
Cisco CallManager SNMP Service[STARTED]
Cisco CallManager Serviceability[STOPPED] Commanded Out of Service
Cisco CallManager Serviceability RTMT[STOPPED] Commanded Out of Service
Cisco Certificate Expiry Monitor[STARTED]
Cisco DHCP Monitor Service[STARTED]
Cisco DRF Local[STARTED]
Cisco DRF Master[STARTED]
Cisco Database Layer Monitor[STARTED]
Cisco Dialed Number Analyzer[STOPPED] Commanded Out of Service
Cisco Extended Functions[STARTED]
Cisco Extension Mobility[STOPPED] Commanded Out of Service
Cisco Extension Mobility Application[STOPPED] Commanded Out of Service
Cisco IP Manager Assistant[STOPPED] Commanded Out of Service
Cisco IP Voice Media Streaming App[STARTED]
Cisco License Manager[STARTED]
Cisco Log Partition Monitoring Tool[STARTED]
Cisco Messaging Interface[STOPPED] Component is not running
Cisco RIS Data Collector[STARTED]
Cisco RTMT Reporter Servlet[STOPPED] Commanded Out of Service
Cisco Serviceability Reporter[STARTED]
Cisco Syslog Agent[STARTED]
Cisco Tftp[STARTED]
Cisco Tomcat[STOPPED] Component is not running
Cisco Tomcat Stats Servlet[STOPPED] Commanded Out of Service
Cisco Trace Collection Service[STARTED]
Cisco Trace Collection Servlet[STOPPED] Commanded Out of Service
Cisco UXL Web Service[STOPPED] Commanded Out of Service
Cisco WebDialer Web Service[STOPPED] Commanded Out of Service
Host Resources Agent[STARTED]
MIB2 Agent[STARTED]
Native Agent Adapter[STARTED]
SNMP Master Agent[STOPPED] Component is not running
SOAP -Log Collection APIs[STOPPED] Commanded Out of Service
SOAP -Performance Monitoring APIs[STOPPED] Commanded Out of Service
SOAP -Real-Time Service APIs[STOPPED] Commanded Out of Service
System Application Agent[STARTED]
Cisco Bulk Provisioning Service[STOPPED] Service Not Activated
Cisco CAR Web Service[STOPPED] Service Not Activated
Cisco Certificate Authority Proxy Function[STOPPED] Service Not Activated
Cisco DirSync[STOPPED] Service Not Activated
Cisco SOAP - CDRonDemand Service[STOPPED] Service Not Activated
Cisco TAPS Service[STOPPED] Service Not Activated
Cisco Unified Mobile Voice Access Service[STOPPED] Service Not Activated
As You can see most services are down, like Tomcat and DirSync and other.
I do not need to restart the server from the beginning, I need to know if there is any way to troubleshoot and to know the reasons.
I tried to restart the services but it is fail.
04-19-2010 09:08 AM
Hello,
Did you find out what the issue was? I've got the same issue at a CUCM cluster.
Thanks a lot,
01-23-2011 11:10 PM
Hi JustforVoice,
I don´t know if did sort your problem yet, because noticed that passed long time since you posted this problem, anyway. Looking for this same message error on internet I found the follow link and think can help you aswell.
http://www.cisco.com/en/US/ts/fn/633/fn63374.html~
Best Regards
AB
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