How to upload a graphic file for display on 7965 & 7970 IP phone.

[ANDREA LOPEZ]

Cisco Newbie Here!   Need to replace our company logo file that is displayed on some 7965 & 7970 Cisco IP phones.  How do I upload a new file and set it as the display graphic? 

[Payal Bhaduri]

Hi,

I am sending you a link and a pdf that will help you change the background image.

http://www.cisco.com/en/US/docs/voice_ip_comm/cuipph/7965g_7945g/6_0/english/administration/guide/7965cst.html

Hope this helps.

[Davy Ad]

Hello Payal,

Could you advice why i received the error message , when i want to load my Image with TFTP server please?

Could you please show me what i need to do to prevent this ?

CME-C2851(config)#tftp-server flash:Desktops/320x196x4/TN-Dak.png

File with same name already being served

CME-C2851(config)#

CME-C2851(config)#tftp-server flash:Desktops/320x196x4/Dak.png   

File with same name already being served

CME-C2851(config)#tftp-server flash:Desktops/320x196x4/list.xml

File with same name already being served

CME-C2851(config)#

[Payal Bhaduri]

Can you rename the file List.xml to List123.xml and alias for what it needs to be.

eg:

tftp-server flash:List123.xml alias Desktops/320x196x4/List.xml.

You may be running into bug CSCti13845.

[Davy Ad]

Hello Payal,

Thanks on  your quick response , I need to know what you mean by rename ;

Do you mean I should rename it on solarwinds TFTP server folder on my PC e.g

Change name from List.xml to List123.xml then copy it to  CME

Or

You want me to change it on CME , with command ;

tftp-server flash:/Desktops/Desktops/320x196x4/List.xml   = > to

tftp-server flash:List123.xml alias Desktops/320x196x4/List.xml

And will i need to do that to all other files

tftp-server flash:List123.xml alias Desktops/320x196x4/List.xml.

tftp-server flash:List123.xml alias Desktops/320x196x4/Dak.png

tftp-server flash:List123.xml alias Desktops/320x196x4/TN-Dak.png

Thanks,

Dak

[Payal Bhaduri]

Upload as different file name, and create alias for what it needs to be.

Example:

CUCME-Alianza(config)#tftp-server flash0:Desktops/320x212x12/List1.xml alias

Desktops/320x212x12/List.xml

Remember also that we will need to change the name of the file in the flash

as well.

Example:

CUCME-Alianza#show flash

Desktops/320x212x16/List1.xml Upload as different file name, and create alias for what it needs to be.

[Davy Ad]

Hello Payal,

I don't grab it at all .

Did i have to use  "tftp-server flash0:" instead tftp-server flash:

You said   -

"Remember also that we will need to change the name of the file in the flash as well "

Could you  explain how to do this ?

Best Regards,

Dak

[Davy Ad]

Hello Payal,

I rund the command sugested , i have thesame issue , here is the output;

CME-C2851(config)#tftp-server flash:c7941-61/List.xml alias Desktops/320x196x4/list.xml 

File with same name already being served

CME-C2851(config)#tftp-server flash:c7941-61/Jas.png alias Desktops/320x196x4/Dak.png

File with same name already being served

CME-C2851(config)#tftp-server flash:c7941-61/TN-Jas.png alias Desktops/320x196x4/TN-Dak.png

File with same name already being served

And output from show flash:

206          0 Aug 01 2011 15:44:32 Desktops

209          0 Aug 02 2011 04:29:52 Desktops/320x196x4

215      86694 Aug 02 2011 09:27:32 Desktops/320x196x4/Dak.png

216       6632 Aug 02 2011 09:28:00 Desktops/320x196x4/TN-Dak.png

217        249 Aug 02 2011 09:28:22 Desktops/320x196x4/list.xml

I checked the IP Phones Bakground Images no Dak.png

Thanks in Advance

Dak

[Davy Ad]

Hello Payal,

I have copied them with alias, but i can not find those images on my Background Images  list

Here  is the output ;

#show run | sec tftp-server

tftp-server flash:List2011.xml alias Desktops/320x212x12/List.xml

tftp-server flash:TN-FL-DaK702011.png alias Desktops/320x212x12/TN-FL-DaK70.png

tftp-server flash:FL-DaK702011.png alias Desktops/320x212x12/FL-DaK70.png

Any Help