07-06-2007 10:36 AM - edited 03-14-2019 10:26 PM
Trying to install 2000.4.4 on a HP DL380 G5. I keep getting the error:
Drive Count Fatal Error
The installation was unable to retrieve needed drive information
The server is brand new out of the box from HP and has the required 4 72 GB hard drives. Tried another new G5 and am getting the same error. Wondering if I have to do something with the arrays but not sure what.
07-06-2007 10:44 AM
Are you using the discs that came with the CM discs ? What kit did you order for the CM server ? Is this an MCS server or HP OEM ?
07-06-2007 10:54 AM
Using disks that came with my CER 1.3 purchase. Using DVD:
7845-1/H2 Disk 2, from disk2.png file
Win 2000 Adv Svr
Installation and Recovery
07-06-2007 10:55 AM
Also this is an HP OEM.
07-06-2007 11:09 AM
This is possibly the reason. Wrong disc set.
07-06-2007 11:27 AM
Any idea what the right disk set would be?
This package came with disks for
MCS-78xx/I1/I2 IBM Server
Of course no mention of HP
Interesting, when I ran the 7825-h1/h2 7835-h1/h2 disk it asked for the 7845-h1/h2 disk.
07-06-2007 01:37 PM
Using the SmartStart CD that came with your OEM HP server, perform a System Erase first.
04-13-2010 06:50 AM
Did you manage to install the OS? I have a similar issue with IBM server. Any solution?
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