Hi,Is there any way to set some kind of priority for different outbound campaigns? If I have five campaigns, can I make sure that one of them has priority to call customers and select available agents?Any workaround is useful Thanks,Cornel
Hi,I have some issues with UCCX 8. I have created a workflow that records all incoming calls to the agents. To get them, I use the sftp on a storage server. But the problem is that the recordings are not deleted from the UCCX server. So the agents ge...