Hi Rob.
Thanks for your quick response.
I have configured the B-ACD. Here the configuration:
CME#sh run
Building configuration...
Current configuration : 2780 bytes
!
version 12.4
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname CME
!
boot-start-marker
boot-end-marker
!
!
no aaa new-model
memory-size iomem 5
clock timezone I 9
ip cef
!
!
!
!
!
multilink bundle-name authenticated
!
!
!
!
!
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!
!
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!
!
application
service queue flash:app-b-acd-2.1.2.2.tcl
param queue-len 10
param aa-hunt1 3000
param queue-manager-debugs 1
param number-of-hunt-grps 2
param aa-hunt2 3002
!
service aa flash:app-b-acd-aa-2.1.2.2.tcl
paramspace english index 1
param number-of-hunt-grps 2
param menu-timeout 3
param handoff-string aa
param dial-by-extension-option 3
paramspace english language en
param max-time-vm-retry 2
param aa-pilot 7778883007
param max-extension-length 4
paramspace english location flash:
param second-greeting-time 60
param welcome-prompt _bacd_welcome.au
param call-retry-timer 15
param voice-mail 3001
param max-time-call-retry 60
paramspace english prefix en
param service-name queue
!
!
!
!
!
!
archive
log config
hidekeys
!
!
!
!
!
!
!
!
interface FastEthernet0/0
ip address 192.16.1.2 255.255.255.0
duplex auto
speed auto
!
interface FastEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
ip forward-protocol nd
!
!
ip http server
no ip http secure-server
ip http path flash:/gui
!
!
!
!
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control-plane
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dial-peer voice 1 voip
preference 7
service aa
destination-pattern 7778883007
session target ipv4:192.16.1.2
incoming called-number 7778883007
dtmf-relay h245-alphanumeric
codec g711ulaw
!
!
!
!
telephony-service
max-ephones 6
max-dn 10
ip source-address 192.16.1.2 port 2000
time-zone 39
max-conferences 8 gain -6
hunt-group report url prefix tftp://192.16.1.1/CMEData/data
hunt-group report url suffix 0 to 200
hunt-group report every 1 hours
web admin system name ccmadmin password cisco
dn-webedit
time-webedit
transfer-system full-consult
create cnf-files version-stamp Jan 01 2002 00:00:00
!
!
ephone-dn 1
number 2000
!
!
ephone-dn 2
number 2001
hold-alert 30 originator
!
!
ephone-dn 3
number 2002
hold-alert 30 originator
!
!
ephone-dn 4
number 2003
hold-alert 30 originator
!
!
ephone-dn 5
number 2010
!
!
ephone-dn 6
number 2011
!
!
ephone-dn 7
number 2012
!
!
ephone 1
device-security-mode none
mac-address 4487.FC0D.E1C3
button 1:1 2:2 3:3 4:4
button 8:5
!
!
!
ephone 2
device-security-mode none
mac-address 0200.4C4F.4F50
button 1:6
!
!
!
ephone 3
device-security-mode none
mac-address 1234.5678.9012
button 1:7
!
!
ephone-hunt 1 sequential
pilot 3000
list 2000, 2001, 2002, 2003
preference 0 secondary 7
statistics collect
!
!
!
line con 0
line aux 0
line vty 0 4
login
!
!
end
CME#
My B-ACD application is working fine, but uanble to export csv file to TFTP server. I have installed and configure TFTP server and checked that tftp is happening properly. But CVS (Hunt Statistics) file is not getting exported to TFTP Server.
Please help me on this regards.
Thanks,
Nirmal
