IP Telephony and Phones

Hello,I am having a very wierd issue configuring intercoms on a new installation.  We use extensions in the 100 range, so I create an intercom as *100, *101,*101 and so on.  I have done this many times before and it works like a charm.  The issue tha...

Hi all,My customer has CUCM 6.1 with CUE installed & working perfect for Voice Messaging.Customer boought Unity Connection 8.0 ... can i import the CUE database to Unity Connection directly ???Regards,

Hi all,My customer has CUCM 6.1 with CUE installed & working perfect for Voice Messaging.Customer boought Unity Connection 8.0 ... can i import the CUE database to Unity Connection directly ???Regards,

helloI have a Cisco 2620 router with a nm-hdv module fitted with vic-2mft-e1 card and 3 pvdm12 modules. Which I use for training and testing. I am trying to configure hardware transcoding and conference bridging.I have a feature set that supports H.3...

We have agent phones set with the agent line on top and personal line on the second button, the agent line is set to auto answer headset and works properly.  The problem is if the agent is on a personal call and forgets to go not ready, they are pres...

Hello everybody,I enabled Built In Bridge because we use Nice Recording, recording work fine but we can not make conference, thanks to help me to fix this problem,regards,Mohamed

We have 2 main offices, each using their own callmanager installation.  site A uses 6.1.4, site B uses 6.1.2.  We have an ICT built and regions look good with device pools associated with each and look to have appropriate codecs assigned to each regi...

I have been struggling very hard in trying to find a server that I can run Unity Connection 7.x on as a back up server.  I am currently running my UC 7.1 on a MCS7825-H2-CCE1, and it is working very well.  The biggest problem I have is that I work fo...

I seem to have problems all the time going from a VICX-FXS/DID or a VICX-FXO card over to house wiring on 66 blocks.  One of my technicians said it is because of the thin wiring and recommended going to a RJ 15 patch panel.  Does anyone else have thi...

Client planning upgrade from CME 4.0 to CME 8.5. Current firmware (for 7940/60) is P0030702T023. Firmware in 8.5 file-set is P00308010200. Need to know what interim firmware to upgrade to (as a direct upgrade does not appear possible) and where to fi...

HiI have recently installed Callmanager 8.0.3 for a customer and integrated it with LDAP. I have also configured extesion mobility. My customer's active directory username policy is in the format bloggs_jThis is causing problems with extension mobili...

Hi,I know that there is a weights defined when configuring phones,MOH,transcoders..etc based on the platform modelSo when we configure a lot of these, it affect the cpu heavilyThe thing that I need to know,Is there is any limitation defined for the n...