I Have problem with Web GUI for Cisco 8861

[JavierLazo]

I bought a CISCO 8861 phone for my surprise the phone works fine, I can see its IP and enter its settings, where my problem begins, I try to access the web interface and there is no way that I can, I need urgent help, can you help me?

When I try to access the web interface with the ip I get "ERR_CONNECTION_REFUSED"

Model CP-8861
Active load sip88xx.11-7-1-17

Thank you

[Jaime Valencia]

Assuming you are expecting a configuration GUI, you got the wrong phone model, that one is running enterprise FW, most likely whoever used it before you disabled web access. Now, even if you enable web access via the. Xml file, you will only have a read only GUI and the option to download logs. Plenty of threads here on how to configure the phone with a 3rd party PBX using enterprise FW. 

If you wanted a config GUI, you had to buy the 3PCC/MPP variant of the device, you can switch the FW to 3PCC/MPP, but there might be a cost, all the info is at upgrade.cisco.com

If you want to use the phone with CUCM you can perform a factory reset and configure it in CUCM admin. 

[JavierLazo]

@Jaime Valencia   I appreciate all the information you have given me, I wonder if you can help me solve this problem, because I am totally new and I don't know how to do any of this.

Would you be willing to help me?

Thank you

[Leo Laohoo]

The phone's firmware will need to be converted to Enterprise image (for a fee). 

Cisco Cloud Upgrader

[JavierLazo]

I just sent you a private message

[Leo Laohoo]

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@JavierLazo wrote:
I just sent you a private message

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That's nice.  I don't read them.  

Say it here.

[JavierLazo]

can you help me to solve the problem, I pay for the solution that is not a problem

thanks