ILS - User home cluster - Selfcare

[ahmed_mohammedy]

Hi 

I have a question regarding Inter-cluster lookup service between 2 cluster

If user A home cluster is  Cluster A  , and user B home cluster is Cluster B and ILS is running between the two clusters

Then if user B connect to Selfcare web page on Cluster A ,

Will  the CUCM forward the user to its original selfcare web page on home cluster (Cluster B) ?

best regard,

Ahmed

[Ayodeji Okanlawon · Accepted solution]

Ahmed,

I doubt if this is correct. Self care portal doesn't use the concept of home cluster or remote cluster. This concept use used by features such as EMCC and jabber.

Self care portal will authenticate the user either agains the local CUCM UDS database or LDAP if LDAP authentication is enabled.

[ahmed_mohammedy]

Thanks Ayodeji 

I have same expectation , but I say may be becuase CUCM is intelligent enough to forward the user to its home cluster in jabber may be can do it for self care page

anyway lets see

best regards