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Inbound call has no ring back tone and silent

mohammad saeed
Level 5
Level 5

‎04-20-2024 11:28 AM - edited ‎04-20-2024 12:54 PM

Hi guys,

I have CUCM and CUBE with STC SIP trunk the outbound calls works fine but the inbound calls has no ring back tone and once answer it's silent and keep give calling from caller side

 

Sometimes after many trials then call works with voice suddenly.

I have CUBE configuration:

 

Current configuration : 6523 bytes
!
! Last configuration change at 15:43:49 UTC Sun Mar 10 2024 by itadmin
! NVRAM config last updated at 15:48:56 UTC Sun Mar 10 2024 by itadmin
! NVRAM config last updated at 15:48:56 UTC Sun Mar 10 2024 by itadmin
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
no service password-encryption
!
hostname TM-VG-01
!
boot-start-marker
boot-end-marker
!
!
!
no aaa new-model
!
!
no ipv6 cef
ip source-route
ip cef
!
!
!
!
!
no ip domain lookup
!
multilink bundle-name authenticated
!
!
!
!
!
crypto pki token default removal timeout 0
!
!
voice-card 0
dsp services dspfarm
!
!
!
voice service pots
fax rate disable
!
voice service voip
ip address trusted list
ipv4 172.16.12.11
ipv4 172.16.12.12
allow-connections h323 to h323
allow-connections h323 to sip
allow-connections sip to h323
allow-connections sip to sip
no supplementary-service sip moved-temporarily
no supplementary-service sip refer
redirect ip2ip
fax protocol t38 version 0 ls-redundancy 0 hs-redundancy 0 fallback none
sip

bind control source-interface GigabitEthernet0/0
bind media source-interface GigabitEthernet0/0
session refresh
asserted-id pai

rel1xx disable
options-ping 200
early-offer forced
midcall-signaling passthru
!
voice class codec 1
codec preference 1 g711alaw
no codec preference 2 g711ulaw
no codec preference 3 g729r8
!
voice class custom-cptone voice
dualtone disconnect
frequency 450
cadence 355 345
!
!
!
!
voice translation-rule 1
rule 1 /00966148678450/ /1414/
!
voice translation-rule 2
rule 2 /\+966XXXXX./ /1414/
rule 3 /\+966XXXXX/ /8400/
rule 4 /\+966XXXXX/ /8188100/
rule 5 /\01XXXXXX/ /8400/
rule 6 /\+966XXXXX/ /81XXXX/
!
voice translation-rule 4
rule 1 /1414/ /+966XXXXX/
rule 2 /8188100/ /+966XXXXX/
rule 3 /8188900/ /+96XXXXX/
rule 4 /....$/ /+966XXXXX/
!

voice translation-profile INCOMING
translate called 1
!
voice translation-profile Operator
translate called 2
!
voice translation-profile outbound
translate calling 4
!
!
license udi pid CISCO2921/K9 sn FGL16111237
hw-module pvdm 0/0
!
!
!!
redundancy
!
!
!
!
ip ssh version 2
!
!
!
!
!
!
!
interface Embedded-Service-Engine0/0
no ip address
shutdown
!
interface GigabitEthernet0/0
description ### TO STC SIP  ###
ip address 10.189.1.XXX 255.255.255.252
duplex auto
speed auto
!
interface GigabitEthernet0/1
no ip address
shutdown
duplex auto
speed auto
!
interface GigabitEthernet0/2
description ### TO TM-CORE-SW-02 Gi3/21 ###
ip address 172.16.12.5 255.255.252.0
duplex auto
speed auto
!
ip forward-protocol nd
!
no ip http server
no ip http secure-server
!
ip route 10.141.40.0 255.255.255.0 10.189.1.XXX
ip route 172.16.70.0 255.255.254.0 172.16.12.254
!
!
!sccp local Port-channel1
sccp ccm 172.16.12.11 identifier 1 version 5.0.1
sccp ccm 172.16.12.12 identifier 2 version 5.0.1
sccp
!
sccp ccm group 1
associate ccm 1 priority 1
associate ccm 2 priority 2
associate profile 1 register XCD123456
!
!
no ccm-manager fax protocol cisco
!
!
!
!
control-plane
!
!
voice-port 0/0/0
!
voice-port 0/0/1
!
voice-port 0/0/2
!
voice-port 0/0/3
!
voice-port 0/1/0
!
voice-port 0/1/1
!
voice-port 0/1/2
!
voice-port 0/1/3
!
voice-port 0/2/0
!
voice-port 0/2/1
!
voice-port 0/2/2
!
voice-port 0/2/3
!
voice-port 0/3/0
!
voice-port 0/3/1
!
voice-port 0/3/2
!
voice-port 0/3/3
!
!
!
mgcp profile default
!
!



dial-peer voice 3 voip
description ### Wan Side incoming DP ###
session protocol sipv2
session target sip-server
incoming called-number .%
voice-class codec 1

!
dial-peer voice 4 voip
description ### incoming call from XXXXXX to pub ###
translation-profile incoming Operator
destination-pattern 1414
session protocol sipv2
session target ipv4:172.16.12.11
incoming called-number +96614867845.
voice-class codec 1
dtmf-relay rtp-nte
!
dial-peer voice 5 voip
description ### incoming call from 0148678450 to sub ###
translation-profile incoming Operator
preference 1
destination-pattern 1414
session protocol sipv2
session target ipv4:172.16.12.12
incoming called-number +966XXXXX
voice-class codec 1
dtmf-relay rtp-nte
!
dial-peer voice 2 voip
description ### wan side outgoing DP ###
translation-profile outgoing outbound
destination-pattern .%
session protocol sipv2
session target ipv4:10.141.40.XXX:5060
voice-class codec 1
voice-class sip bind control source-interface GigabitEthernet0/0
voice-class sip bind media source-interface GigabitEthernet0/0
no vad
!
dial-peer voice 6 voip
description ### incoming call from XXXXXX to sub ###
translation-profile incoming Operator
preference 1
destination-pattern 1414
session protocol sipv2
session target ipv4:172.16.12.12
incoming called-number +966XXXXXX
voice-class codec 1
dtmf-relay rtp-nte
!
dial-peer voice 7 voip
description ### incoming call from XXXXXX to sub ###
translation-profile incoming Operator
preference 1
destination-pattern 1414
session protocol sipv2
session target ipv4:172.16.12.12
incoming called-number +XXXXXXX
voice-class codec 1
dtmf-relay rtp-nte
!
dial-peer voice 12 voip
description ### incoming call from XXXXX to pub ###
translation-profile incoming Operator
destination-pattern 1414
session protocol sipv2
session target ipv4:172.16.12.11
incoming called-number +XXXXXXX.
voice-class codec 1
dtmf-relay rtp-nte
!
dial-peer voice 100 voip
description ### incoming call from XXXXX to pub ###
translation-profile incoming Operator
destination-pattern XXXXXX
session protocol sipv2
session target ipv4:172.16.12.11
incoming called-number +966XXXXX
voice-class codec 1
dtmf-relay rtp-nte
!

dial-peer voice 900 voip
description ### incoming call from XXXXXX to pub ###
destination-pattern 8188900
session protocol sipv2
session target ipv4:172.16.12.11
incoming called-number +9661XXXXXX
voice-class codec 1
session transport udp

dial-peer voice 77 voip
description ### incoming call from XXXXXX to pub ###
translation-profile incoming Operator
destination-pattern 8400
session protocol sipv2
session target ipv4:172.16.12.11
incoming called-number +966XXXXXX
voice-class codec 1
dtmf-relay rtp-nte
!

0 Helpful
1 Reply 1

Roger Kallberg
VIP
VIP

‎04-20-2024 11:29 PM - edited ‎04-21-2024 01:23 AM

Some basic things, first of you have not enabled Cube functionality under voice service voip, secondly you do not for the most have and bind statements on your dial peers. Start by reading through this document on how to configure an SBC and make the needed changes. Cisco Unified Border Element Configuration Guide Through Cisco IOS XE 17.5 

Once you have the basics in place I recommend you to look over your dial peers as they are very badly formed. I would suggest that you have four dial peers, one for inbound and another for outbound to the service provider and another pair with the same construct for your CM. On the inbound dial peers use information in the VIA header to match and on the outbound to CM use server group and e164 number group instead of destination number directly on the dial peer. For more information on this please see this document. Explain Cisco IOS and IOS XE Call Routing 

Also please do not post configuration or other big text chunks like output from debugs as text directly in your post as that makes the post very long and hard to read. Instead put that information in a text file and attach it to the post. 



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