cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1476
Views
0
Helpful
0
Replies

Informacast SIngleWire 11.0.5 with CUCM 11.0 error recipient group

STD IN
Level 1
Level 1

Dears,
I have the below error between Informacast Paging SingleWire 11.0.5 and CUCM 11.0 when add,editing,updating or discover current ip phone infromation from cisco unified communication manager from editing recipient group(check attached)

Unable to build recipient groups: java.lang.Exception: Unable to get Cisco Unified Communications Manager cluster table information from SNMP in cluster 'Default configuration'. Make sure the SNMP service is started on all servers in the cluster and that the provided SNMP authentication information is correct.
[Hide details]
Details
Refer to ERROR Number '1554125129' in the InformaCast performance log for further details

1.PNG
i Just follow up the configuration in the attached work file(see attached)
where :
1)CTi route point extension 555 is registered and got extension
2)CTI port from device phone not registered (CTI manager and all services are running and activated and tried restart multiple time )
3)SNMP configuration properly
4) CUCM DNS is reachable from Informacast
5) phones,informacast and CUCM are on the same subnet

when I try to call route point extension 555 from 7821 or 8841 phone I received phone speaker message : unable to send broadcast .

kindly Advise,

0 Replies 0