01-31-2011 03:21 AM - edited 03-16-2019 03:10 AM
I`m testing Intercom with EM. It seems for Intercom to work you have to associate the Intercom with a device a user logs into however with EM, a user is not associated with any device. When I do not associate the UDP Profile the Intercom key does not appear only when I associate the UDP to a phone does it. I`ve seen a DOC regarding this and it does seem to indicate the Intercom must be associated to a device but with EM that goes against the whole purpose of EM - Am i missing a step
thanks
02-02-2011 04:27 PM
Hello,
I would like to apologize, but you are right, it is going to be a requirement that you associate the intercom line with a physical device.
Regards,
Luis Sandi
03-10-2011 08:15 AM
Hi Gents
I got a problem using my Intercom feature. I have configured the Intercom CSS Partition and DN. However,when i place a call I get a recording
saying your call connot be completed as dial please consult your directory or ask your operator for assistance.
Can anyone help me to resolce this issue.
Thanks in advance.
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