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c.walsh
Participant

Intermittant Calls failing on SIP Cube

Hi,

   I have a customer who have a CUBE gateway installed & are experiencing intermittant incoming calls being dropped.

I believe the issue is with the SIP provider, but does anyone have any troubleshooting guides for reading the debug outputs on the CUBE Gateway.

thanks

Colin

2 REPLIES 2
priyk
Beginner
mudmathu
Cisco Employee

Hey Colin,

Here is a config guide which tells the sip signalling in various scenarios ::

http://www.cisco.com/en/US/docs/ios/voice/sip/configuration/guide/sip_cg-msg_tmr_rspns.html#wp1056545

You can also give the results for some debugs and I can tell the cause of failure. Run the following debugs::

debug ccsip messages

debug voip ccapi inout

Please the results in the notepad file and give it to me for the failure call.

Thanks

Mudit

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