Intermittant Calls failing on SIP Cube

[c.walsh]

Hi,

   I have a customer who have a CUBE gateway installed & are experiencing intermittant incoming calls being dropped.

I believe the issue is with the SIP provider, but does anyone have any troubleshooting guides for reading the debug outputs on the CUBE Gateway.

thanks

Colin

[priyk]

Hi,

Please rate if the following link helps:

http://www.cisco.com/en/US/docs/ios/voice/cube/configuration/guide/vb_book/vb_book.html

http://www.cisco.com/en/US/docs/ios/12_3/vvf_c/voice_troubleshooting/old/vts_sip.html

Regards,

Priya K

[mudmathu]

Hey Colin,

Here is a config guide which tells the sip signalling in various scenarios ::

http://www.cisco.com/en/US/docs/ios/voice/sip/configuration/guide/sip_cg-msg_tmr_rspns.html#wp1056545

You can also give the results for some debugs and I can tell the cause of failure. Run the following debugs::

debug ccsip messages

debug voip ccapi inout

Please the results in the notepad file and give it to me for the failure call.

Thanks

Mudit