08-03-2017 01:29 PM - edited 03-17-2019 10:57 AM
Call flow:
CUCM(10.5.2)---------(wan)--sip trunk---------3925VG SIP gateway-----------E1---PSTN
when making external call to PSTN, user unable to hear ringback intermittently.
when user A is on call with PSTN external number 1 , and same time any external number 2 calls user A then number 2 does not hear ring back or VM and also does not display the on phone screen. (Intermittent 2 bad 2 good)
when user A is on call with PSTN external number 1 and same time Internal user B calls internal user A, then User B is able to hear ringback.
under sip trunk sip profile is configured with mandatory MTP and Rel1xx disabled.
On gateway rel1xx disabled as well
Appreciate help
08-03-2017 04:56 PM
What do your traces show you?
Invites and SDP looks the same?
08-04-2017 02:45 AM
On the VG share the output of debug ccsip messg for problem call
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide