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Call flow:
CUCM(10.5.2)---------(wan)--sip trunk---------3925VG SIP gateway-----------E1---PSTN
when making external call to PSTN, user unable to hear ringback intermittently.
when user A is on call with PSTN external number 1 , and same time any ex...
Dear All,
there are multiple queues in hosted UCCE.
some time for particular queue: all agents in that queue are not able to login and showing error:
the combination of user Id, password and extension is invalid.
Sometimes it gives error for other...
Hi All,
I have 7975 cisco phone using 5 DN assigned at reception.
SCCP75.9-3-1SR2-1S
Line 1-38452
Line 2-38401 -shared number with other physical phone
Line 3-38402-shared number with other phycical phone
Line 4-38404-shared number with other physi...
Hi Team,We are running a new installation of Cisco Prime Collaboration Provisioning 11.I have initiated an infrastructure synchronisation on our Cisco Instant Messaging and Presence server.It has been stuck in the 'Querying Presence Processor data' s...
Hi Atul,
outbound is ok-
what i saw in working 38401/38402/38405. all having busy trigger set=3 and
call forward all--blank
call forward busy internal- set to 38452 which is line 1 on phone.
and all call forward setting-set to 38452.
I did this sam...
Hi Rojas,one question: in above step:33) Upgrade current CUCM version to any 8.6(2) version.this upgrade should be in VM or simple upgrade. my concern is can we restore backup from 10.5 unvirtualized to 10.5 virtualized.I am really confused.
I think this taking time to hit VM due to hitting VM Pilot via Translation pattern Vm pilot is 34000translation pattern 30000---->VM pilot 34000.when user dial 30000 then it takes 15- 17 sec to connect with VM. In this case, TP might taking time.I a...