international dialing - UC540

[Nathan Farrar]

I am having an issue with a UC540 and international dialing. I can't seem to track down the issue. The user is trying to dial an international number and once finished dialing, the system responds that they aren't allowed/able to make the call and to contact the administrator. I've checked permissions on all users and everyone is set to "unrestricted". I've checked the dial plan and it appears that everything is correct. I've run the number as well as other random international numbers through the dial plan testing function in the CCA software and it appears that everything is alright. 

The user dials 9 then 011 then the number. Before I print out the entire config, what should I look for and which sections would I need to print out here for anyone to take a look? I'm sure it is something basic but I'm just not catching it. The system is connected to a SIP trunk from the service provider. All other national and 800 number calls work just fine. Only international numbers fail.

Thanks for any input!

[Ayodeji Okanlawon]

We will need to look at your config. Can you send us your sh run.

[Nathan Farrar]

Here is the sanitized config:

version 15.1
parser config cache interface
no service pad
service timestamps debug datetime msec localtime
service timestamps log datetime msec localtime
no service password-encryption
service internal
service compress-config
service sequence-numbers
!
hostname UC540
!
boot-start-marker
boot-end-marker
!
!
no logging queue-limit
no logging rate-limit
no logging console
enable secret 4 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
!
aaa new-model
!
!
aaa authentication login default local
!
!
!
!
!
aaa session-id common
!
clock timezone PST -8 0
clock summer-time PST recurring
crypto pki token default removal timeout 0
!
crypto pki trustpoint TP-self-signed-4246993963
 enrollment selfsigned
 subject-name cn=IOS-Self-Signed-Certificate-4246993963
 revocation-check none
 rsakeypair TP-self-signed-4246993963
!
!
crypto pki certificate chain TP-self-signed-4246993963
 certificate self-signed 01
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
        quit
dot11 syslog
!
dot11 ssid cisco-data
 vlan 1
 authentication open
!
dot11 ssid cisco-voice
 vlan 100
 authentication open
!
ip source-route
ip cef
!
!
ip dhcp relay information trust-all
ip dhcp excluded-address 10.1.1.1 10.1.1.10
ip dhcp excluded-address 10.19.240.1 10.19.240.10
!
ip dhcp pool phone
 network 10.1.1.0 255.255.255.0
 default-router 10.1.1.1
 option 150 ip 10.1.1.1
!
!
!
ip domain name serviceprovider.com
ip name-server 4.2.2.2
ip inspect WAAS flush-timeout 10
no ipv6 cef
!
multilink bundle-name authenticated
!
!
stcapp ccm-group 1
stcapp
!
!
!
!
trunk group ALL_FXO
 max-retry 5
 voice-class cause-code 1
 hunt-scheme longest-idle
 translation-profile outgoing PROFILE_ALL_FXO
!
!
voice call send-alert
voice rtp send-recv
!
voice service voip
 ip address trusted list
  ipv4 0.0.0.0 0.0.0.0
 allow-connections h323 to h323
 allow-connections h323 to sip
 allow-connections sip to h323
 allow-connections sip to sip
 no supplementary-service h450.2
 no supplementary-service h450.3
 supplementary-service h450.12
 no supplementary-service sip moved-temporarily
 no supplementary-service sip refer
 sip
  registrar server expires max 3600 min 3600
  localhost dns:megapathvoice.com
  outbound-proxy ipv4:xx.xx.xx.xx:5060
  no update-callerid
  sip-profiles 1000
!
voice class codec 1
 codec preference 1 g711ulaw
!
voice class sip-profiles 1000
 request ANY sdp-header Connection-Info remove
 response ANY sdp-header Connection-Info remove
!
!
voice class cause-code 1
 no-circuit
!
voice register global
 mode cme
 source-address 10.1.1.1 port 5060
 load 9971 sip9971.9-2-2
 load 9951 sip9951.9-2-2
 load 8961 sip8961.9-2-2
!
voice hunt-group 1 parallel
 final 398
 list 100,801
 timeout 4
 pilot 511
!
!
!
!
voice translation-rule 4
 rule 1 /102/ /<Number 4>/
 rule 2 /106/ /<Number 3>/
 rule 15 /.*/ /<Number 2>/
!
voice translation-rule 5
 rule 1 /<Number 2>/ /110/
!
voice translation-rule 6
 rule 1 /<Number 1>/ /398/
!
voice translation-rule 7
 rule 1 /<Number 3>/ /106/
!
voice translation-rule 9
 rule 1 /<Number 4>/ /102/
!
voice translation-rule 12
 rule 1 /<Number 5>/ /104/
!
voice translation-rule 410
 rule 15 /^.*$/ /<Number 1>/
!
voice translation-rule 411
 rule 1 /^9\(.*\)/ /ABCD9\1/
!
voice translation-rule 412
 rule 1 /^ABCD\(.*\)/ /\1/
!
voice translation-rule 422
 rule 1 /^ABCD91900......./ //
 rule 2 /^ABCD91976......./ //
 rule 15 /^ABCD\(.*\)/ /\1/
!
voice translation-rule 1000
 rule 1 /.*/ //
!
voice translation-rule 1111
 rule 1 /102/ /<Number 4>/
 rule 2 /106/ /<Number 3>/
 rule 3 /110/ /<Number 2>/
 rule 4 /104/ /<Number 5>/
 rule 15 /^.*$/ /<Number 1>/
!
voice translation-rule 1112
 rule 1 /^9/ //
!
voice translation-rule 2001
!
voice translation-rule 2002
 rule 1 /^6/ //
!
voice translation-rule 2222
 rule 1 /^91900......./ //
 rule 2 /^91976......./ //
!
!
voice translation-profile <Number 1>-AA_Called_6
 translate calling 3265
 translate called 6
!
voice translation-profile <Number 4>_Called_9
 translate calling 3265
 translate called 9
!
voice translation-profile <Number 5>_Called_12
 translate calling 3265
 translate called 12
!
voice translation-profile <Number 5>_Called_5
 translate calling 3265
 translate called 5
!
voice translation-profile <Number 2>_Called_5
 translate calling 3265
 translate called 5
!
voice translation-profile <Number 3>_Called_7
 translate calling 3265
 translate called 7
!
voice translation-profile CALLER_ID_TRANSLATION_PROFILE
 translate calling 1111
!
voice translation-profile CallBlocking
 translate called 2222
!
voice translation-profile OUTGOING_TRANSLATION_PROFILE
 translate called 1112
!
voice translation-profile PROFILE_ALL_FXO
 translate calling 4
!
voice translation-profile PSTN_CallForwarding
 translate redirect-target 410
 translate redirect-called 410
!
voice translation-profile PSTN_Outgoing
 translate calling 1111
 translate called 1112
 translate redirect-target 410
 translate redirect-called 410
!
voice translation-profile SIP_Incoming
 translate called 411
!
voice translation-profile SIP_Passthrough
 translate called 412
!
voice translation-profile SIP_Passthrough_CallBlocking
 translate called 422
!
voice translation-profile XFER_TO_VM_PROFILE
 translate redirect-called 2002
!
voice translation-profile nondialable
 translate called 1000
!
!
voice-card 0
!
fax interface-type fax-mail
!
!
license udi pid UC540W-FXO-K9 sn FGL161122F9
archive
 log config
  logging enable
  logging size 600
  hidekeys
username cisco privilege 15 secret 4 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
username service privilege 15 secret 4 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
username globby password 0 ""
!
!
ip tftp source-interface Loopback0
!
!
!
bridge irb
!
!
!
!
interface Loopback0
 ip address 10.1.10.2 255.255.255.252
 ip nat inside
 ip virtual-reassembly in
!
interface FastEthernet0/0
 ip address xx.xx.xx.xx 255.255.255.248
 ip nat outside
 ip virtual-reassembly in
 load-interval 30
 duplex auto
 speed auto
!
interface Integrated-Service-Engine0/0
 description cue is initialized with default IMAP group
 ip unnumbered Loopback0
 ip nat inside
 ip virtual-reassembly in
 service-module ip address 10.1.10.1 255.255.255.252
 service-module ip default-gateway 10.1.10.2
!
interface FastEthernet0/1/0
 switchport voice vlan 100
 no ip address
 macro description cisco-phone
 spanning-tree portfast
!
interface FastEthernet0/1/1
 switchport voice vlan 100
 no ip address
 macro description cisco-phone
 spanning-tree portfast
!
interface FastEthernet0/1/2
 switchport voice vlan 100
 no ip address
 macro description cisco-phone
 spanning-tree portfast
!
interface FastEthernet0/1/3
 switchport voice vlan 100
 no ip address
 macro description cisco-phone
 spanning-tree portfast
!
interface FastEthernet0/1/4
 switchport voice vlan 100
 no ip address
 macro description cisco-phone
 spanning-tree portfast
!
interface FastEthernet0/1/5
 switchport voice vlan 100
 no ip address
 macro description cisco-phone
 spanning-tree portfast
!
interface FastEthernet0/1/6
 switchport voice vlan 100
 no ip address
 macro description cisco-phone
 spanning-tree portfast
!
interface FastEthernet0/1/7
 switchport voice vlan 100
 no ip address
 macro description cisco-phone
 spanning-tree portfast
!
interface FastEthernet0/1/8
 switchport mode trunk
 switchport voice vlan 100
 no ip address
 macro description cisco-switch
!
interface Dot11Radio0/5/0
 no ip address
 !
 ssid cisco-data
 !
 ssid cisco-voice
 !
 speed basic-1.0 basic-2.0 basic-5.5 6.0 9.0 basic-11.0 12.0 18.0 24.0 36.0 48.0 54.0
 station-role root
 antenna receive right
 antenna transmit right
!
interface Dot11Radio0/5/0.1
 encapsulation dot1Q 1 native
 bridge-group 1
 bridge-group 1 subscriber-loop-control
 bridge-group 1 spanning-disabled
 bridge-group 1 block-unknown-source
 no bridge-group 1 source-learning
 no bridge-group 1 unicast-flooding
!
interface Dot11Radio0/5/0.100
 encapsulation dot1Q 100
 bridge-group 100
 bridge-group 100 subscriber-loop-control
 bridge-group 100 spanning-disabled
 bridge-group 100 block-unknown-source
 no bridge-group 100 source-learning
 no bridge-group 100 unicast-flooding
!
interface Vlan1
 no ip address
 bridge-group 1
 bridge-group 1 spanning-disabled
!
interface Vlan100
 no ip address
 bridge-group 100
 bridge-group 100 spanning-disabled
!
interface BVI1
 ip address 10.19.240.254 255.255.255.0
 ip nat inside
 ip virtual-reassembly in
!
interface BVI100
 ip address 10.1.1.1 255.255.255.0
 ip nat inside
 ip virtual-reassembly in
!
ip default-gateway 10.19.240.1
ip forward-protocol nd
ip http server
ip http authentication local
ip http secure-server
ip http path flash:/gui
!
ip dns server
ip nat inside source list 1 interface FastEthernet0/0 overload
ip route 0.0.0.0 0.0.0.0 10.19.240.1
ip route 10.1.10.1 255.255.255.255 Integrated-Service-Engine0/0
!
access-list 1 remark SDM_ACL Category=2
access-list 1 permit 10.1.1.0 0.0.0.255
access-list 1 permit 10.19.240.0 0.0.0.255
access-list 1 permit 10.1.10.0 0.0.0.3
!
!
!
!
snmp-server community public RO
tftp-server flash:/phones/6901_6911/SCCP6911.9-1-1-0.loads alias SCCP6911.9-1-1-0.loads
tftp-server flash:/phones/6901_6911/SCCP6901.9-1-1-0.loads alias SCCP6901.9-1-1-0.loads
tftp-server flash:/phones/6901_6911/KNL6911SCCP.9-1-1-0.zz.sgn alias KNL6911SCCP.9-1-1-0.zz.sgn
tftp-server flash:/phones/6901_6911/KNL6901SCCP.9-1-1-0.zz.sgn alias KNL6901SCCP.9-1-1-0.zz.sgn
tftp-server flash:/phones/6901_6911/BFS6911SCCP.9-1-1-0.zz.sgn alias BFS6911SCCP.9-1-1-0.zz.sgn
tftp-server flash:/phones/6901_6911/APP6911SCCP.9-1-1-0.zz.sgn alias APP6911SCCP.9-1-1-0.zz.sgn
tftp-server flash:/phones/6901_6911/APP6901SCCP.9-1-1-0.zz.sgn alias APP6901SCCP.9-1-1-0.zz.sgn
tftp-server flash:/phones/69xx/SCCP69xx.9-1-1-2-sr.loads alias SCCP69xx.9-1-1-2-sr.loads
tftp-server flash:/phones/69xx/BOOT69xx.0-0-0-14.zz.sgn alias BOOT69xx.0-0-0-14.zz.sgn
tftp-server flash:/phones/69xx/DSP69xx.0-0-0-4.zz.sgn alias DSP69xx.0-0-0-4.zz.sgn
tftp-server flash:/phones/69xx/SCCP69xx.9-1-1-2-sr.zz.sgn alias SCCP69xx.9-1-1-2-sr.zz.sgn
tftp-server flash:/phones/521_524/cp524g-8-1-17.bin alias cp524g-8-1-17.bin
tftp-server flash:/phones/525/spa525g-7-5-2c.bin alias spa525g-7-5-2c.bin
tftp-server flash:/phones/51x/spa51x-7-5-2d.bin alias spa51x-7-5-2d.bin
tftp-server flash:/phones/50x-30x/spa50x-30x-7-5-2c.bin alias spa50x-30x-7-5-2c.bin
tftp-server flash:/phones/7906_7911/apps11.9-2-1TH1-13.sbn alias apps11.9-2-1TH1-13.sbn
tftp-server flash:/phones/7906_7911/cnu11.9-2-1TH1-13.sbn alias cnu11.9-2-1TH1-13.sbn
tftp-server flash:/phones/7906_7911/cvm11sccp.9-2-1TH1-13.sbn alias cvm11sccp.9-2-1TH1-13.sbn
tftp-server flash:/phones/7906_7911/dsp11.9-2-1TH1-13.sbn alias dsp11.9-2-1TH1-13.sbn
tftp-server flash:/phones/7906_7911/jar11sccp.9-2-1TH1-13.sbn alias jar11sccp.9-2-1TH1-13.sbn
tftp-server flash:/phones/7906_7911/SCCP11.9-2-1S.loads alias SCCP11.9-2-1S.loads
tftp-server flash:/phones/7906_7911/term06.default.loads alias term06.default.loads
tftp-server flash:/phones/7906_7911/term11.default.loads alias term11.default.loads
tftp-server flash:/phones/7914/S00105000400.sbn alias S00105000400.sbn
tftp-server flash:/phones/7915/B015-1-0-4.SBN alias B015-1-0-4.SBN
tftp-server flash:/phones/7916/B016-1-0-4.SBN alias B016-1-0-4.SBN
tftp-server flash:/phones/7921/APPS-1.4.1SR1.SBN alias APPS-1.4.1SR1.SBN
tftp-server flash:/phones/7921/CP7921G-1.4.1SR1.LOADS alias CP7921G-1.4.1SR1.LOADS
tftp-server flash:/phones/7921/GUI-1.4.1SR1.SBN alias GUI-1.4.1SR1.SBN
tftp-server flash:/phones/7921/TNUXR-1.4.1SR1.SBN alias TNUXR-1.4.1SR1.SBN
tftp-server flash:/phones/7921/SYS-1.4.1SR1.SBN alias SYS-1.4.1SR1.SBN
tftp-server flash:/phones/7921/TNUX-1.4.1SR1.SBN alias TNUX-1.4.1SR1.SBN
tftp-server flash:/phones/7921/WLAN-1.4.1SR1.SBN alias WLAN-1.4.1SR1.SBN
tftp-server flash:/phones/7925/APPSH-1.4.1SR1.SBN alias APPSH-1.4.1SR1.SBN
tftp-server flash:/phones/7925/CP7925G-1.4.1SR1.LOADS alias CP7925G-1.4.1SR1.LOADS
tftp-server flash:/phones/7925/GUIH-1.4.1SR1.SBN alias GUIH-1.4.1SR1.SBN
tftp-server flash:/phones/7925/JSYSH-1.4.1SR1.SBN alias JSYSH-1.4.1SR1.SBN
tftp-server flash:/phones/7925/JUIH-1.4.1SR1.SBN alias JUIH-1.4.1SR1.SBN
tftp-server flash:/phones/7925/SYSH-1.4.1SR1.SBN alias SYSH-1.4.1SR1.SBN
tftp-server flash:/phones/7925/TNUXH-1.4.1SR1.SBN alias TNUXH-1.4.1SR1.SBN
tftp-server flash:/phones/7925/TNUXRH-1.4.1SR1.SBN alias TNUXRH-1.4.1SR1.SBN
tftp-server flash:/phones/7925/WLANH-1.4.1SR1.SBN alias WLANH-1.4.1SR1.SBN
tftp-server flash:/phones/7931/apps31.9-1-1TH1-16.sbn alias apps31.9-1-1TH1-16.sbn
tftp-server flash:/phones/7931/cnu31.9-1-1TH1-16.sbn alias cnu31.9-1-1TH1-16.sbn
tftp-server flash:/phones/7931/cvm31sccp.9-1-1TH1-16.sbn alias cvm31sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7931/dsp31.9-1-1TH1-16.sbn alias dsp31.9-1-1TH1-16.sbn
tftp-server flash:/phones/7931/jar31sccp.9-1-1TH1-16.sbn alias jar31sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7931/SCCP31.9-1-1SR1S.loads alias SCCP31.9-1-1SR1S.loads
tftp-server flash:/phones/7931/term31.default.loads alias term31.default.loads
tftp-server flash:/phones/7936/cmterm_7936.3-3-21-0.bin alias cmterm_7936.3-3-21-0.bin
tftp-server flash:/phones/7937/apps37sccp.1-4-4-0.bin alias apps37sccp.1-4-4-0.bin
tftp-server flash:/phones/7940_7960/P00308010200.bin alias P00308010200.bin
tftp-server flash:/phones/7940_7960/P00308010200.loads alias P00308010200.loads
tftp-server flash:/phones/7940_7960/P00308010200.sb2 alias P00308010200.sb2
tftp-server flash:/phones/7940_7960/P00308010200.sbn alias P00308010200.sbn
tftp-server flash:/phones/7941_7961/apps41.9-1-1TH1-16.sbn alias apps41.9-1-1TH1-16.sbn
tftp-server flash:/phones/7941_7961/cnu41.9-1-1TH1-16.sbn alias cnu41.9-1-1TH1-16.sbn
tftp-server flash:/phones/7941_7961/cvm41sccp.9-1-1TH1-16.sbn alias cvm41sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7941_7961/dsp41.9-1-1TH1-16.sbn alias dsp41.9-1-1TH1-16.sbn
tftp-server flash:/phones/7941_7961/jar41sccp.9-1-1TH1-16.sbn alias jar41sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7941_7961/SCCP41.9-1-1SR1S.loads alias SCCP41.9-1-1SR1S.loads
tftp-server flash:/phones/7941_7961/term41.default.loads alias term41.default.loads
tftp-server flash:/phones/7941_7961/term61.default.loads alias term61.default.loads
tftp-server flash:/phones/7942_7962/apps42.9-1-1TH1-16.sbn alias apps42.9-1-1TH1-16.sbn
tftp-server flash:/phones/7942_7962/cnu42.9-1-1TH1-16.sbn alias cnu42.9-1-1TH1-16.sbn
tftp-server flash:/phones/7942_7962/cvm42sccp.9-1-1TH1-16.sbn alias cvm42sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7942_7962/dsp42.9-1-1TH1-16.sbn alias dsp42.9-1-1TH1-16.sbn
tftp-server flash:/phones/7942_7962/jar42sccp.9-1-1TH1-16.sbn alias jar42sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7942_7962/SCCP42.9-1-1SR1S.loads alias SCCP42.9-1-1SR1S.loads
tftp-server flash:/phones/7942_7962/term42.default.loads alias term42.default.loads
tftp-server flash:/phones/7942_7962/term62.default.loads alias term62.default.loads
tftp-server flash:/phones/7945_7965/apps45.9-1-1TH1-16.sbn alias apps45.9-1-1TH1-16.sbn
tftp-server flash:/phones/7945_7965/cnu45.9-1-1TH1-16.sbn alias cnu45.9-1-1TH1-16.sbn
tftp-server flash:/phones/7945_7965/cvm45sccp.9-1-1TH1-16.sbn alias cvm45sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7945_7965/dsp45.9-1-1TH1-16.sbn alias dsp45.9-1-1TH1-16.sbn
tftp-server flash:/phones/7945_7965/jar45sccp.9-1-1TH1-16.sbn alias jar45sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7945_7965/SCCP45.9-1-1SR1S.loads alias SCCP45.9-1-1SR1S.loads
tftp-server flash:/phones/7945_7965/term45.default.loads alias term45.default.loads
tftp-server flash:/phones/7945_7965/term65.default.loads alias term65.default.loads
tftp-server flash:/phones/7970_7971/apps70.9-1-1TH1-16.sbn alias apps70.9-1-1TH1-16.sbn
tftp-server flash:/phones/7970_7971/cnu70.9-1-1TH1-16.sbn alias cnu70.9-1-1TH1-16.sbn
tftp-server flash:/phones/7970_7971/cvm70sccp.9-1-1TH1-16.sbn alias cvm70sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7970_7971/dsp70.9-1-1TH1-16.sbn alias dsp70.9-1-1TH1-16.sbn
tftp-server flash:/phones/7970_7971/jar70sccp.9-1-1TH1-16.sbn alias jar70sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7970_7971/SCCP70.9-1-1SR1S.loads alias SCCP70.9-1-1SR1S.loads
tftp-server flash:/phones/7970_7971/term70.default.loads alias term70.default.loads
tftp-server flash:/phones/7970_7971/term71.default.loads alias term71.default.loads
tftp-server flash:/phones/7975/apps75.9-1-1TH1-16.sbn alias apps75.9-1-1TH1-16.sbn
tftp-server flash:/phones/7975/cnu75.9-1-1TH1-16.sbn alias cnu75.9-1-1TH1-16.sbn
tftp-server flash:/phones/7975/cvm75sccp.9-1-1TH1-16.sbn alias cvm75sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7975/dsp75.9-1-1TH1-16.sbn alias dsp75.9-1-1TH1-16.sbn
tftp-server flash:/phones/7975/jar75sccp.9-1-1TH1-16.sbn alias jar75sccp.9-1-1TH1-16.sbn
tftp-server flash:/phones/7975/SCCP75.9-1-1SR1S.loads alias SCCP75.9-1-1SR1S.loads
tftp-server flash:/phones/7975/term75.default.loads alias term75.default.loads
tftp-server flash:/ringtones/Analog1.raw alias Analog1.raw
tftp-server flash:/ringtones/Analog2.raw alias Analog2.raw
tftp-server flash:/ringtones/AreYouThere.raw alias AreYouThere.raw
tftp-server flash:/ringtones/DistinctiveRingList.xml alias DistinctiveRingList.xml
tftp-server flash:/ringtones/RingList.xml alias RingList.xml
tftp-server flash:/ringtones/AreYouThereF.raw alias AreYouThereF.raw
tftp-server flash:/ringtones/Bass.raw alias Bass.raw
tftp-server flash:/ringtones/CallBack.raw alias CallBack.raw
tftp-server flash:/ringtones/Chime.raw alias Chime.raw
tftp-server flash:/ringtones/Classic1.raw alias Classic1.raw
tftp-server flash:/ringtones/Classic2.raw alias Classic2.raw
tftp-server flash:/ringtones/ClockShop.raw alias ClockShop.raw
tftp-server flash:/ringtones/Drums1.raw alias Drums1.raw
tftp-server flash:/ringtones/Drums2.raw alias Drums2.raw
tftp-server flash:/ringtones/FilmScore.raw alias FilmScore.raw
tftp-server flash:/ringtones/HarpSynth.raw alias HarpSynth.raw
tftp-server flash:/ringtones/Jamaica.raw alias Jamaica.raw
tftp-server flash:/ringtones/KotoEffect.raw alias KotoEffect.raw
tftp-server flash:/ringtones/MusicBox.raw alias MusicBox.raw
tftp-server flash:/ringtones/Piano1.raw alias Piano1.raw
tftp-server flash:/ringtones/Piano2.raw alias Piano2.raw
tftp-server flash:/ringtones/Pop.raw alias Pop.raw
tftp-server flash:/ringtones/Pulse1.raw alias Pulse1.raw
tftp-server flash:/ringtones/Ring1.raw alias Ring1.raw
tftp-server flash:/ringtones/Ring2.raw alias Ring2.raw
tftp-server flash:/ringtones/Ring3.raw alias Ring3.raw
tftp-server flash:/ringtones/Ring4.raw alias Ring4.raw
tftp-server flash:/ringtones/Ring5.raw alias Ring5.raw
tftp-server flash:/ringtones/Ring6.raw alias Ring6.raw
tftp-server flash:/ringtones/Ring7.raw alias Ring7.raw
tftp-server flash:/ringtones/Sax1.raw alias Sax1.raw
tftp-server flash:/ringtones/Sax2.raw alias Sax2.raw
tftp-server flash:/ringtones/Vibe.raw alias Vibe.raw
tftp-server flash:/Desktops/CampusNight.png
tftp-server flash:/Desktops/TN-CampusNight.png
tftp-server flash:/Desktops/CiscoFountain.png
tftp-server flash:/Desktops/TN-CiscoFountain.png
tftp-server flash:/Desktops/CiscoLogo.png
tftp-server flash:/Desktops/TN-CiscoLogo.png
tftp-server flash:/Desktops/Fountain.png
tftp-server flash:/Desktops/TN-Fountain.png
tftp-server flash:/Desktops/MorroRock.png
tftp-server flash:/Desktops/TN-MorroRock.png
tftp-server flash:/Desktops/NantucketFlowers.png
tftp-server flash:/Desktops/TN-NantucketFlowers.png
tftp-server flash:Desktops/320x212x16/List.xml
tftp-server flash:Desktops/320x212x12/List.xml
tftp-server flash:Desktops/320x216x16/List.xml
tftp-server flash:/bacdprompts/en_bacd_allagentsbusy.au alias en_bacd_allagentsbusy.au
tftp-server flash:/bacdprompts/en_bacd_disconnect.au alias en_bacd_disconnect.au
tftp-server flash:/bacdprompts/en_bacd_enter_dest.au alias en_bacd_enter_dest.au
tftp-server flash:/bacdprompts/en_bacd_invalidoption.au alias en_bacd_invalidoption.au
tftp-server flash:/bacdprompts/en_bacd_music_on_hold.au alias en_bacd_music_on_hold.au
tftp-server flash:/bacdprompts/en_bacd_options_menu.au alias en_bacd_options_menu.au
tftp-server flash:/bacdprompts/en_bacd_welcome.au alias en_bacd_welcome.au
tftp-server flash:/bacdprompts/en_bacd_xferto_operator.au alias en_bacd_xferto_operator.au
tftp-server flash:/English_United_States/rp-sccp.jar
radius-server attribute 31 send nas-port-detail
!
!
!
control-plane
!
bridge 1 route ip
bridge 100 route ip
call threshold interface FastEthernet0/0 int-calls low 5 high 5
!
voice-port 0/0/0
 station-id name ConferenceRm1
 station-id number 300
 caller-id enable
!
voice-port 0/0/1
 station-id name ConferenceRm2
 station-id number 301
 caller-id enable
!
voice-port 0/0/2
 station-id name ConferenceRm3
 station-id number 302
 caller-id enable
!
voice-port 0/0/3
 station-id name ConferenceRm4
 station-id number 303
 caller-id enable
!
voice-port 0/1/0
 trunk-group ALL_FXO 64
 connection plar 201
 caller-id enable
!
voice-port 0/1/1
 trunk-group ALL_FXO 64
 connection plar 202
 caller-id enable
!
voice-port 0/1/2
 trunk-group ALL_FXO 64
 connection plar 203
 caller-id enable
!
voice-port 0/1/3
 trunk-group ALL_FXO 64
 connection plar 204
 caller-id enable
!
voice-port 0/4/0
 auto-cut-through
 signal immediate
 input gain auto-control -15
 description Music On Hold Port
!
sccp local Loopback0
sccp ccm 10.1.1.1 identifier 1 version 3.1
sccp
!
sccp ccm group 1
 associate ccm 1 priority 1
!
dial-peer cor custom
 name internal
 name local
 name local-plus
 name international
 name national
 name national-plus
 name emergency
 name toll-free
!
!
dial-peer cor list call-internal
 member internal
!
dial-peer cor list call-local
 member local
!
dial-peer cor list call-local-plus
 member local-plus
!
dial-peer cor list call-national
 member national
!
dial-peer cor list call-national-plus
 member national-plus
!
dial-peer cor list call-international
 member international
!
dial-peer cor list call-emergency
 member emergency
!
dial-peer cor list call-toll-free
 member toll-free
!
dial-peer cor list user-internal
 member internal
 member emergency
!
dial-peer cor list user-local
 member internal
 member local
 member emergency
 member toll-free
!
dial-peer cor list user-local-plus
 member internal
 member local
 member local-plus
 member emergency
 member toll-free
!
dial-peer cor list user-national
 member internal
 member local
 member local-plus
 member national
 member emergency
 member toll-free
!
dial-peer cor list user-national-plus
 member internal
 member local
 member local-plus
 member national
 member national-plus
 member emergency
 member toll-free
!
dial-peer cor list user-international
 member internal
 member local
 member local-plus
 member international
 member national
 member national-plus
 member emergency
 member toll-free
!
!
dial-peer voice 1 pots
 destination-pattern 300
 port 0/0/0
 no sip-register
!
dial-peer voice 2 pots
 destination-pattern 301
 port 0/0/1
 no sip-register
!
dial-peer voice 3 pots
 destination-pattern 302
 port 0/0/2
 no sip-register
!
dial-peer voice 4 pots
 destination-pattern 303
 port 0/0/3
 no sip-register
!
dial-peer voice 5 pots
 description ** MOH Port **
 destination-pattern ABC
 port 0/4/0
 no sip-register
!
dial-peer voice 6 pots
 description tcatch all dial peer for BRI/PRIv
 translation-profile incoming nondialable
 incoming called-number .%
 direct-inward-dial
!
dial-peer voice 50 pots
 description ** incoming dial peer **
 incoming called-number ^AAAA$
 port 0/1/0
!
dial-peer voice 51 pots
 description ** incoming dial peer **
 incoming called-number ^AAAA$
 port 0/1/1
!
dial-peer voice 52 pots
 description ** incoming dial peer **
 incoming called-number ^AAAA$
 port 0/1/2
!
dial-peer voice 53 pots
 description ** incoming dial peer **
 incoming called-number ^AAAA$
 port 0/1/3
!
dial-peer voice 2012 voip
 description ** cue prompt manager number **
 translation-profile outgoing PSTN_CallForwarding
 destination-pattern 397
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 voice-class sip outbound-proxy ipv4:10.1.10.1
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
dial-peer voice 2000 voip
 description ** cue voicemail pilot number **
 translation-profile outgoing XFER_TO_VM_PROFILE
 destination-pattern 399
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 voice-class sip outbound-proxy ipv4:10.1.10.1
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
dial-peer voice 1000 voip
 permission term
 description ** Incoming call from SIP trunk (serviceprovider) **
 session protocol sipv2
 session target sip-server
 incoming called-number .%
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1001 voip
 corlist outgoing call-local
 description ** star code to SIP trunk (serviceprovider) **
 destination-pattern *..
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1003 voip
 description ** Passthrough Inbound Calls for PSTN from CUE **
 translation-profile incoming SIP_Passthrough
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 incoming called-number ABCDT
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
dial-peer voice 1005 voip
 description ** Passthrough Inbound Calls for MWI from CUE **
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 incoming called-number A80T
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
dial-peer voice 1009 voip
 description ** Passthrough Inbound Calls for Internal Extensions from CUE **
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 incoming called-number ^...$
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
dial-peer voice 54 pots
 trunkgroup ALL_FXO
 corlist outgoing call-emergency
 description **CCA*North American-10-Digit*Emergency**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9911
 forward-digits all
 no sip-register
!
dial-peer voice 55 pots
 trunkgroup ALL_FXO
 corlist outgoing call-emergency
 description **CCA*North American-10-Digit*Emergency**
 preference 5
 destination-pattern 911
 forward-digits all
 no sip-register
!
dial-peer voice 56 pots
 trunkgroup ALL_FXO
 corlist outgoing call-local
 description **CCA*North American-10-Digit*10-Digit Local**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]..[2-9]......
 forward-digits all
 no sip-register
!
dial-peer voice 57 pots
 trunkgroup ALL_FXO
 corlist outgoing call-local
 description **CCA*North American-10-Digit*Service Numbers**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9[2-9]11
 forward-digits all
 no sip-register
!
dial-peer voice 58 pots
 trunkgroup ALL_FXO
 corlist outgoing call-national
 description **CCA*North American-10-Digit*Long Distance**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91[2-9]..[2-9]......
 forward-digits all
 no sip-register
!
dial-peer voice 59 pots
 trunkgroup ALL_FXO
 corlist outgoing call-international
 description **CCA*North American-10-Digit*International**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 9011T
 forward-digits all
 no sip-register
!
dial-peer voice 60 pots
 trunkgroup ALL_FXO
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91800.......
 forward-digits all
 no sip-register
!
dial-peer voice 61 pots
 trunkgroup ALL_FXO
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91888.......
 forward-digits all
 no sip-register
!
dial-peer voice 62 pots
 trunkgroup ALL_FXO
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91877.......
 forward-digits all
 no sip-register
!
dial-peer voice 63 pots
 trunkgroup ALL_FXO
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91866.......
 forward-digits all
 no sip-register
!
dial-peer voice 64 pots
 trunkgroup ALL_FXO
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
 preference 5
 destination-pattern 91855.......
 forward-digits all
 no sip-register
!
dial-peer voice 1020 voip
 corlist outgoing call-national
 description **CCA*North American-10-Digit*Long Distance**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 91[2-9]..[2-9]......
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1021 voip
 corlist outgoing call-international
 description **CCA*North American-10-Digit*International**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 9011T
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1022 voip
 corlist outgoing call-local
 description **CCA*North American-10-Digit*Service Numbers**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 9[2-9]11
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1023 voip
 corlist outgoing call-emergency
 description **CCA*North American-10-Digit*Emergency**
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 1
 destination-pattern 911
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1024 voip
 corlist outgoing call-emergency
 description **CCA*North American-10-Digit*Emergency**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 9911
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1025 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 91855.......
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1026 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 91866.......
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1027 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 91877.......
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1028 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 91888.......
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1029 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 91800.......
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1030 voip
 corlist outgoing call-local
 description **CCA*North American-10-Digit*10-Digit Local**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 9[2-9]..[2-9]......
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1042 voip
 corlist outgoing call-national
 description **CCA*North American-10-Digit*Long Distance**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 91[2-9]..[2-9]......
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1043 voip
 corlist outgoing call-local
 description **CCA*North American-10-Digit*Service Numbers**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 9[2-9]11
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1044 voip
 corlist outgoing call-international
 description **CCA*North American-10-Digit*International**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 9011T
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1045 voip
 corlist outgoing call-emergency
 description **CCA*North American-10-Digit*Emergency**
 translation-profile outgoing CALLER_ID_TRANSLATION_PROFILE
 preference 2
 destination-pattern 911
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1046 voip
 corlist outgoing call-emergency
 description **CCA*North American-10-Digit*Emergency**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 9911
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1047 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 91877.......
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1048 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 91866.......
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1049 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 91855.......
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1050 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 91888.......
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1051 voip
 corlist outgoing call-toll-free
 description **CCA*North American-10-Digit*Toll-Free**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 91800.......
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1052 voip
 corlist outgoing call-local
 description **CCA*North American-10-Digit*10-Digit Local**
 translation-profile outgoing PSTN_Outgoing
 preference 2
 destination-pattern 9[2-9]..[2-9]......
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 1002 voip
 corlist outgoing call-local
 description ** star code to SIP trunk (service provider) **
 preference 1
 destination-pattern *..
 session protocol sipv2
 session target dns:CA01-siptrunk.serviceprovider.net
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 3002 voip
 description <Number 1>-AA
 translation-profile incoming <Number 1>-AA_Called_6
 session protocol sipv2
 session target sip-server
 incoming called-number <Number 1>
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 2001 voip
 description ** cue auto attendant number **
 translation-profile outgoing PSTN_CallForwarding
 destination-pattern 398
 b2bua
 session protocol sipv2
 session target ipv4:10.1.10.1
 voice-class sip outbound-proxy ipv4:10.1.10.1
 dtmf-relay rtp-nte
 codec g711ulaw
 no vad
!
dial-peer voice 3000 voip
 description <Number 2>
 translation-profile incoming <Number 2>_Called_5
 session protocol sipv2
 session target sip-server
 incoming called-number <Number 2>
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 3001 voip
 description <Number 3>
 translation-profile incoming <Number 3>_Called_7
 session protocol sipv2
 session target sip-server
 incoming called-number <Number 3>
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 3003 voip
 description <number 4>
 translation-profile incoming <Number 4>_Called_9
 session protocol sipv2
 session target sip-server
 incoming called-number <Number 4>
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
dial-peer voice 3005 voip
 description <Number 5>
 translation-profile incoming 3106014858_Called_12
 session protocol sipv2
 session target sip-server
 incoming called-number <Number 5>
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad
!
!
no dial-peer outbound status-check pots
sip-ua
 credentials username <Number 1>3106014770 password 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx realm xx.xx.xx.xx
 credentials username <Number 2>3106014877 password 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx realm xx.xx.xx.xx
 credentials username <Number 3>3106014879 password 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx realm xx.xx.xx.xx
 credentials username <Number 4>3106014847 password 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx realm xx.xx.xx.xx
 credentials username <Number 5>3106014858 password 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx realm xx.xx.xx.xx
 keepalive target ipv4:xx.xx.xx.xx:5060
 authentication username <Number 1> password 7 xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
 no remote-party-id
 retry invite 2
 retry register 10
 timers connect 100
 timers keepalive active 100
 registrar ipv4:xx.xx.xx.xx:5060 expires 60
 sip-server ipv4:xx.xx.xx.xx:5060
 host-registrar
!
!
!
telephony-service
 video
 fxo hook-flash
 max-ephones 40
 max-dn 300
 ip source-address 10.1.1.1 port 2000
 auto assign 1 to 1 type bri
 calling-number initiator
 service phone videoCapability 1
 service phone ehookenable 1
 service dnis overlay
 service dnis dir-lookup
 service dss
 timeouts interdigit 5
 system message UC540
 url services http://10.1.10.1/voiceview/common/login.do
 url authentication http://10.1.10.1/CCMCIP/authenticate.asp
 load 7937 apps37sccp.1-4-4-0
 load 7945 SCCP45.9-1-1SR1S
 load 7965 SCCP45.9-1-1SR1S
 load 521G-524G cp524g-8-1-17
 time-zone 5
 keepalive 30 auxiliary 4
 voicemail 399
 max-conferences 8 gain -6
 call-forward pattern .T
 call-forward system redirecting-expanded
 moh flash:/media/music-on-hold.au
 multicast moh 239.10.16.16 port 2000
 web admin system name cisco secret 5 $1$bn7w$fJArxWA2HVqISM7lFD4I30
 dn-webedit
 time-webedit
 transfer-system full-consult dss
 transfer-pattern 9.T
 transfer-pattern .T
 transfer-pattern 6... blind
 secondary-dialtone 9
 night-service day Sun 17:00 09:00
 night-service day Mon 17:00 09:00
 night-service day Tue 17:00 09:00
 night-service day Wed 17:00 09:00
 night-service day Thu 17:00 09:00
 night-service day Fri 17:00 09:00
 night-service day Sat 17:00 09:00
 fac standard
 create cnf-files version-stamp 7960 Nov 20 2014 13:33:54
!
!
ephone-template  15
 softkeys remote-in-use  Newcall
 softkeys idle  Redial Newcall Cfwdall Pickup Gpickup Dnd Login
 softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
 softkeys connected  Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
 button-layout 7931 2
!
!
ephone-template  16
 softkeys remote-in-use  Newcall
 softkeys idle  Redial Newcall Cfwdall Pickup Gpickup Dnd Login
 softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
 softkeys connected  Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
!
!
ephone-template  17
 softkeys remote-in-use  CBarge Newcall
 softkeys idle  Redial Newcall Cfwdall Pickup Gpickup Dnd Login
 softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
 softkeys connected  Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
!
!
ephone-template  18
 softkeys remote-in-use  CBarge Newcall
 softkeys idle  Redial Newcall Cfwdall Pickup Gpickup Dnd Login
 softkeys seized  Cfwdall Endcall Redial Pickup Gpickup Callback
 softkeys connected  Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
 button-layout 7931 2
!
!
ephone-dn  287  dual-line
 number 801 no-reg both
 label SConf x801
 description Small Conference
 name Small Conference
!
!
ephone-dn  288  octo-line
 number 106 secondary 3106014879 no-reg both
 label Kevin x 106
 name Kevin Hopkins
 call-forward busy 399
 call-forward noan 399 timeout 20
!
!
ephone-dn  289  octo-line
 number 803 no-reg both
 label SConf x803
 name Small Conference
!
!
ephone-dn  290  octo-line
 number 102 secondary 3106014847 no-reg both
 label Michael x102
 name Michael McCracken
 call-forward busy 399
 call-forward noan 399 timeout 20
!
!
ephone-dn  291  octo-line
 number 100 no-reg both
 label Reception x100
 description Reception
 name Reception Desk
 call-forward busy 399
 call-forward noan 399 timeout 20
!
!
ephone-dn  292  octo-line
 number 112 no-reg both
 label LivingHealthy x112
 description Living Healthy
 name Living Healthy
!
!
ephone-dn  293  dual-line
 number 800 no-reg both
 label LConf x800
 name Large Conference
!
!
ephone-dn  294  dual-line
 number 802 no-reg both
 label Bryce x802
 name Bryce Office
!
!
ephone-dn  295  dual-line
 number 110 secondary 3106014877 no-reg both
 label Megan x110
 description Megan x110
 name Megan Black
 call-forward busy 399
 call-forward noan 399 timeout 20
!
!
ephone-dn  296  octo-line
 number 104 no-reg both
 label Stratton x104
 name Stratton Sclavos
 call-forward busy 399
 call-forward noan 399 timeout 20
!
!
ephone-dn  297
 number 6... no-reg primary
 description ***CCA XFER TO VM EXTENSION***
 call-forward all 399
!
!
ephone-dn  298
 number A801... no-reg primary
 mwi off
!
!
ephone-dn  299
 number A800... no-reg primary
 mwi on
!
!
ephone-dn  300  octo-line
 number 101 no-reg both
 label ExecOffice x101
 name Executive Office
 call-forward busy 399
 call-forward noan 399 timeout 20
!
!
ephone  1
 device-security-mode none
 mac-address 44AD.D9D4.0444
 ephone-template 16
 username "execoffice" password xxxx
 type 7965
 button  1:300 6m293
!
!
!
ephone  2
 device-security-mode none
 mac-address 44AD.D9D4.04EA
 ephone-template 16
 username "ssclavos" password xxxx
 type 7965
 button  1:296 2m291 3m290 4m300
 button  5m288 6m292
!
!
!
ephone  3
 device-security-mode none
 mac-address 44AD.D9D4.0378
 ephone-template 16
 username "mmccraken" password xxxx
 type 7965
 button  1:288 2m290 3m300 4m295
 button  5m289 6m293
!
!
!
ephone  4
 device-security-mode none
 mac-address 44AD.D9D4.027B
 ephone-template 16
 username "bjohnson" password xxxx
 type 7965
 button  1:290 2m300 3m291 4m292
 button  6m293
!
!
!
ephone  5
 device-security-mode none
 mac-address 44AD.D9D4.04D5
 ephone-template 16
 type 7965
 button  1:295 2m290 3m300 4m288
 button  5m293
!
!
!
ephone  6
 device-security-mode none
 mac-address 0004.F2F5.AACD
 ephone-template 16
 username "ltriangle"
 type 7937
 button  1:294
!
!
!
ephone  7
 device-security-mode none
 mac-address 0004.F2F5.AB78
 ephone-template 16
 username "lconf"
 type 7937
 button  1:293
!
!
!
ephone  8
 device-security-mode none
 mac-address 44AD.D9D4.0253
 ephone-template 16
 username "sconfphone" password xxxx
 type 7965
 button  1:289 2m291 3m295 4m292
 button  5m300
!
!
!
ephone  9
 device-security-mode none
 mac-address 44AD.D9D4.00ED
 ephone-template 16
 username "ooffice"
 type 7965
 button  1:292 5m300 6m293
!
!
!
ephone  14
 device-security-mode none
 mac-address 44AD.D9D4.02E1
 ephone-template 16
 username "reception" password xxxx
 type 7965
 button  1:291 2m300 3m296 4m288
 button  5m289 6m292
!
!
!
ephone  15
 device-security-mode none
 mac-address 0004.F2F5.A958
 ephone-template 16
 username "sconf"
 type 7937
 button  1:287
!
!
alias exec cca_voice_mode PBX
banner login ^CCisco Configuration Assistant. Version: 3.2 (3). Mon Oct 07 12:54:51 EDT 2013^C
!
line con 0
 no modem enable
line aux 0
line 2
 no activation-character
 no exec
 transport preferred none
 transport input all
line vty 0 4
 logging synchronous
 transport preferred none
 transport input telnet ssh
line vty 5 100
 transport preferred none
 transport input all
!
ntp master
ntp server xx.xx.xx.xx prefer
end

[Ayodeji Okanlawon]

You may be having issues with your corlist. You have not configured your cor list correctly

please remove the cor list configuration from the dial-peer and test again

Use the link below to learn how to configure the cor list correctly

http://www.cisco.com/c/en/us/support/docs/voice/call-routing-dial-plans/42720-configuring-cor.html

[Nathan Farrar]

So you mean I should remove the corlist outgoing on all of the dial-peers? It's strange because there are no corlists configured on any of the incoming dial-peers which would should cause the system to allow the call through, correct? 

I'll remove all of the outgoing corlists and test when I can today. 

Also, I should be able to test by applying the corlist that contains the international dial-peer to a specific ephone-dn to see if it works, correct?

[Ayodeji Okanlawon]

Yes you can do that. Please send a  "debug ccsip message" if the call still fails.

[Nathan Farrar]

Ayodeji,

Thanks for the input but removing the corlist entries didn't result in a solution on this one. I didn't end up getting a debug ccsip done while I was working with them as I forgot. If you have any other thoughts that would be very helpful. I am going to try to setup a time to test again and pull some debugs to review. I appreciate your thoughts so far!

Thanks

[josejack]

Hello Nathan,

          I was looking over the original config and wanted to know which DN you were attempting to make the international call from. Based on that configuration I noticed that the ephone-dn section does not have the needed "corlist incoming <member>" configuration parameters. Try adding that. Below is a sample output you can use as reference. 

dial-peer cor list call-international
 member international


dial-peer voice 13 pots
 description Outgoing Dial-Peer International
 destination-pattern 011T
 port 0/2/0:15
 forward-digits all
 corlist outgoing  call-international

ephone-dn 2
  corlist incoming call-international

Let me know if that helps. 

[Nathan Farrar]

We gave it another try and are still having issues. We receive the message "You are not able to place this call" when calling internationally. Below is the output of the debug ccsip messages and below that is the dial-peer cor lists, the dial-peer, and ephone-dn. Thanks for the assistance!:

Sent:
INVITE sip:0114402088241000@<IPADDRESS>:5060 SIP/2.0
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A5C13
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>
Date: Thu, 05 Feb 2015 19:59:11 GMT
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  1800
Cisco-Guid: 1132578872-2896695780-2177554006-2198569432
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 101 INVITE
Max-Forwards: 70
Timestamp: 1423166351
Contact: <sip:<PHONENUM>@<IPADDRESS>:5060>
Diversion: <sip:3106014770@<IPADDRESS>>;privacy=off;reason=unknown;screen=no
Expires: 180
Allow-Events: telephone-event
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 228

v=0
o=CiscoSystemsSIP-GW-UserAgent 8621 3715 IN IP4 <IPADDRESS>
s=SIP Call
t=0 0
m=audio 19386 RTP/AVP 0 101
c=IN IP4 <IPADDRESS>
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20

000182: Feb  5 11:59:11.346: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 100 Trying
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A5C13
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
CSeq: 101 INVITE
Timestamp: 1423166351
Content-Length: 0

000183: Feb  5 11:59:11.362: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A5C13
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>;tag=SD4cup599-2085151299-1423166351337
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
CSeq: 101 INVITE
WWW-Authenticate: DIGEST realm="BroadWorks", nonce="BroadWorksXi5ski0o9Tsheu9cBW", algorithm=MD5, qop="auth"
Timestamp: 1423166351
Content-Length: 0

000184: Feb  5 11:59:11.366: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:0114402088241000@<IPADDRESS>:5060 SIP/2.0
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A5C13
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>;tag=SD4cup599-2085151299-1423166351337
Date: Thu, 05 Feb 2015 19:59:11 GMT
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
Max-Forwards: 70
CSeq: 101 ACK
Allow-Events: telephone-event
Content-Length: 0

000185: Feb  5 11:59:11.370: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Sent:
INVITE sip:0114402088241000@<IPADDRESS>:5060 SIP/2.0
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A625A
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>
Date: Thu, 05 Feb 2015 19:59:11 GMT
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
Supported: 100rel,timer,resource-priority,replaces,sdp-anat
Min-SE:  1800
Cisco-Guid: 1132578872-2896695780-2177554006-2198569432
User-Agent: Cisco-SIPGateway/IOS-12.x
Allow: INVITE, OPTIONS, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY, INFO, REGISTER
CSeq: 102 INVITE
Max-Forwards: 70
Timestamp: 1423166351
Contact: <sip:<PHONENUM>@<IPADDRESS>:5060>
Diversion: <sip:3106014770@<IPADDRESS>>;privacy=off;reason=unknown;screen=no
Expires: 180
Allow-Events: telephone-event
Authorization: Digest username="3106014770",realm="BroadWorks",uri="sip:0114402088241000@<IPADDRESS>:5060",response="18f0a95192a4d9fd56600ed28fcfd3b2",nonce="BroadWorksXi5ski0o9Tsheu9cBW",cnonce="AF37332D",qop=auth,algorithm=MD5,nc=00000001
Content-Type: application/sdp
Content-Disposition: session;handling=required
Content-Length: 228

v=0
o=CiscoSystemsSIP-GW-UserAgent 8621 3715 IN IP4 <IPADDRESS>
s=SIP Call
t=0 0
m=audio 19386 RTP/AVP 0 101
c=IN IP4 <IPADDRESS>
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-16
a=ptime:20

000186: Feb  5 11:59:11.394: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Received:

DRGN01-UC-01#SIP/2.0 100 Trying
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A625A
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
CSeq: 102 INVITE
Timestamp: 1423166351
Content-Length: 0

000187: Feb  5 11:59:11.506: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 180 Ringing
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A625A
Record-Route: <sip:<PHONENUM>@<IPADDRESS>;lr>
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>;tag=SD4cup599-332778441-1423166351478
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
CSeq: 102 INVITE
Contact: <sip:0114402088241000@<IPADDRESS>:5060;transport=udp>
Timestamp: 1423166351
Supported:
Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE
Content-Length: 0

000188: Feb  5 11:59:11.618: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 200 OK
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A625A
Record-Route: <sip:<PHONENUM>@<IPADDRESS>;lr>
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>;tag=SD4cup599-332778441-1423166351478
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
CSeq: 102 INVITE
Contact: <sip:0114402088241000@<IPADDRESS>:5060;transport=udp>
Timestamp: 1423166351
Supported:
Allow: ACK, BYE, CANCEL, INFO, INVITE, OPTIONS, PRACK, REFER, NOTIFY, UPDATE
Content-Type: application/sdp
Accept: application/media_control+xml, application/sdp
Content-Length:   197

v=0
o=- 1774712884 1 IN IP4 <IPADDRESS>
s=-
t=0 0
m=audio 16904 RTP/AVP 0 101
c=IN IP4 <IPADDRESS>
a=rtpmap:0 PCMU/8000
a=rtpmap:101 telephone-event/8000
a=fmtp:101 0-15
a=ptime:20

000189: Feb  5 11:59:11.642: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Sent:
ACK sip:0114402088241000@<IPADDRESS>:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A719BB
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>;tag=SD4cup599-332778441-1423166351478
Date: Thu, 05 Feb 2015 19:59:11 GMT
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
Route: <sip:<PHONENUM>@<IPADDRESS>;lr>
Max-Forwards: 70
CSeq: 102 ACK
Authorization: Digest username="3106014770",realm="Broad
DRGN01-UC-01#Works",uri="sip:0114402088241000@<IPADDRESS>:5060",response="18f0a95192a4d9fd56600ed28fcfd3b2",nonce="BroadWorksXi5ski0o9Tsheu9cBW",cnonce="AF37332D",qop=auth,algorithm=MD5,nc=00000001
Allow-Events: telephone-event
Content-Length: 0

000190: Feb  5 11:59:12.610: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Sent:
BYE sip:0114402088241000@<IPADDRESS>:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A82292
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>;tag=SD4cup599-332778441-1423166351478
Date: Thu, 05 Feb 2015 19:59:11 GMT
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
User-Agent: Cisco-SIPGateway/IOS-12.x
Max-Forwards: 70
Route: <sip:<PHONENUM>@<IPADDRESS>;lr>
Timestamp: 1423166352
CSeq: 103 BYE
Authorization: Digest username="3106014770",realm="BroadWorks",uri="sip:0114402088241000@<IPADDRESS>:5060;transport=udp",response="306af5703e1f889cac3214603bacbda4",nonce="BroadWorksXi5ski0o9Tsheu9cBW",cnonce="B62D7D15",qop=auth,algorithm=MD5,nc=00000002
Reason: Q.850;cause=16
P-RTP-Stat: PS=39,OS=6240,PR=43,OR=6880,PL=0,JI=0,LA=0,DU=0
Content-Length: 0

------------------------------------ cor list----------------------------------------------------------------------------------------

dial-peer cor custom
 name internal
 name local
 name local-plus
 name international
 name national
 name national-plus
 name emergency
 name toll-free
!
!
dial-peer cor list call-internal
 member internal
!
dial-peer cor list call-local
 member local
!
dial-peer cor list call-local-plus
 member local-plus
!
dial-peer cor list call-national
 member national
!
dial-peer cor list call-national-plus
 member national-plus
!
dial-peer cor list call-international
 member international
!
dial-peer cor list call-emergency
 member emergency
!
dial-peer cor list call-toll-free
 member toll-free
!
dial-peer cor list user-internal
 member internal
 member emergency
!
dial-peer cor list user-local
 member internal
 member local
 member emergency
 member toll-free
!
dial-peer cor list user-local-plus
 member internal
 member local
 member local-plus
 member emergency
 member toll-free
!
dial-peer cor list user-national
 member internal
 member local
 member local-plus
 member national
 member emergency
 member toll-free
!
dial-peer cor list user-national-plus
 member internal
 member local
 member local-plus
 member national
 member national-plus
 member emergency
 member toll-free
!
dial-peer cor list user-international
 member internal
 member local
 member local-plus
 member international
 member national
 member national-plus
 member emergency
 member toll-free

-------------- dial peer -----------------------------------------------------------------------------------------

dial-peer voice 1021 voip
 corlist outgoing call-international
 description **CCA*North American-10-Digit*International**
 translation-profile outgoing PSTN_Outgoing
 preference 1
 destination-pattern 9011T
 session protocol sipv2
 session target sip-server
 voice-class codec 1
 voice-class sip dtmf-relay force rtp-nte
 dtmf-relay rtp-nte
 ip qos dscp cs5 media
 ip qos dscp cs4 signaling
 no vad

------------------------- ephone-en testing from ----------------------------------------------------

ephone-dn  295  dual-line
 number 110 secondary <PHONENUM> no-reg both
 label Megan x110
 description Megan x110
 name Megan Black
 call-forward busy 399
 call-forward noan 399 timeout 20
 corlist incoming user-international

[josejack · Accepted solution]

Hello Nathan,

          Thank you for the debug message. This debug looks to be coming from your PSTN gateway. Based on the following output:

000183: Feb  5 11:59:11.362: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Received:
SIP/2.0 401 Unauthorized
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A5C13
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>;tag=SD4cup599-2085151299-1423166351337
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
CSeq: 101 INVITE
WWW-Authenticate: DIGEST realm="BroadWorks", nonce="BroadWorksXi5ski0o9Tsheu9cBW", algorithm=MD5, qop="auth"
Timestamp: 1423166351
Content-Length: 0

--this is coming from the direction of 0114402088241000, which is the PSTN. Based on the call output, the call is being handed off to the PSTN. I've seen and heard that error message before though. It looks as though the router is allowing the call to go through, but the carrier is not. The only way to confirm this would be to contact them and see if international calling is allowed. Just a few quick questions though; has this ever worked before, or is this a new deployment? Also, if you were to drop the COR configuration from the dial peer and the ephone dn, does the call complete. If you drop this from dial peer and ephone, then cor is not used. let me know what you are able to find, based on the above information given.

[Nathan Farrar]

I contacted the service provider and found that they default to blocking international calls. Which is a bit odd considering this is a business service. So you were correct. Now I have a better understanding of what these logs are saying. 

Thanks for the help!

[Ayodeji Okanlawon]

Have you sent us the correct logs?? These logs appear to have worked. The call connected and after 1 sec disconnected with normal call clearing. This is not  a corlist issue because this call was sent out by the gateway to the ITSP..

000190: Feb  5 11:59:12.610: //2140/4381C83881CA/SIP/Msg/ccsipDisplayMsg:
Sent:
BYE sip:0114402088241000@<IPADDRESS>:5060;transport=udp SIP/2.0
Via: SIP/2.0/UDP <IPADDRESS>:5060;branch=z9hG4bK8A82292
From: "Megan Black" <sip:<PHONENUM>@<IPADDRESS>>;tag=152EC3C-1548
To: <sip:0114402088241000@<IPADDRESS>>;tag=SD4cup599-332778441-1423166351478
Date: Thu, 05 Feb 2015 19:59:11 GMT
Call-ID: 495BA42C-ACA811E4-81CFD656-830B81D8@megapathvoice.com
User-Agent: Cisco-SIPGateway/IOS-12.x
Max-Forwards: 70
Route: <sip:<PHONENUM>@<IPADDRESS>;lr>
Timestamp: 1423166352
CSeq: 103 BYE
Authorization: Digest username="3106014770",realm="BroadWorks",uri="sip:0114402088241000@<IPADDRESS>:5060;transport=udp",response="306af5703e1f889cac3214603bacbda4",nonce="BroadWorksXi5ski0o9Tsheu9cBW",cnonce="B62D7D15",qop=auth,algorithm=MD5,nc=00000002
Reason: Q.850;cause=16
P-RTP-Stat: PS=39,OS=6240,PR=43,OR=6880,PL=0,JI=0,LA=0,DU=0
Content-Length: 0

[Nathan Farrar]

Anyone have any thoughts on what could be causing this issue?