CSCsj79733 and
CSCsj92985
Workarounds are availale for these problem.
Check:
Symptom:
IP Communicator 2.1.1.2 would not run and thrown Microsoft Visual C++ Runtime Library
error.
Conditions:
IP Communicator 2.1(1.2)
CallManager 4.x, 5.x
This problem will occur:
* Upgrade to IP Communicator 2.1.1.2 from the previous release (1.x,2.x)
* A user account does not have administrator rights on his PC.
Because some registry information of the non-admin user
( HKeyLocalUser\Software\Cisco Systems\Communicator\ is not cleared
in the above situation.
Workaround:
1. Delete registry keys
HKEY_CURRENT_USER\Software\Cisco Systems, Inc.\Communicator\
These registry keys will be created when user runs IP Communicator again.
2. Uninstall IP Communicator 2.1.1.2 manually from control panel.
Then Grant administrator rights for user account temporaly.
Install IP Communicator 2.1.1.2 again.
Run IP communicator with the user account.
Remove administrator rights from the user account.
Popup Error window came out by Cisco Emergency Responder
When non admin user runs IP Communicator just after installation.
Conditions:
IP Communicator 2.1.1.2
Windows XP
Workaround:
Run IP Communicator with administrator rights to register
CDP driver to Windows.
Expected behavior:
IP Communicator installer should register CDP driver during
its installation instead registering CDP driver when IP Communicator
starts to run.
