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1: Just upgrade to Jabber 14.01 which resolved issues I had with both Jabber 12.9.5 screen locking and 14's no custom tabs showing. What I've seen a few times with 14.01 is if you click on the X in the top right corner of the Jabber screen instead of...
I have a user who logs into CAR and tries to pull records. CAR returns no data.I then log into CAR (I'm Admin) and run a CDR report on their extension and get over 100 hits for the same time period.So why are they not seeing any data for the exact sa...
I have a Cisco 6961 set which upon power up displays three colors on the LED indicators for the line keys, Red, Orange, and Green. When using the phone only Green and Orange appear. What mode does the set have to be in to get the RED colors on the ke...
Running UCM 7.1.3Possible Bug in directory program.On the phone set select Corporate directory and you can search first name, last name and directory number.(But not Department)I enter the extension number 0999 and I get 58 names.Now fire up Web Atte...
This morning I discovered that one of my UCM-7 Subscribers was off-line. How can I find out when it shut down / was turned off? If it was M$ I'd just look at the event logs. For Linux I'd look at the /var/log directory. Unfortunately I can't seem to ...
By law I'm required to play the call recording beep for the caller. In CUCM 12.5 you can control the volume of the beep in the device settings. Jabber as a soft phone is missing this ability and the customers are complaining that the beep is too loud...
Too bad the noise reduction doesn't stop the Spam responses to this thread. Woke to find my in-box overflowing with responses from folks trying to win the headset.
I've found with version 12 prior to 12.9 switching between the corporate LAN and VPN DSL the phone service would hang. Telling Jabber to Use My computer seems to kick it awake and then you can go back to Use Device XXXX. Version 12.9.4 seems much mor...
