08-16-2016 09:54 PM
Cisco IP Communicator Softphone:
Softphone disappears once launched, the phone appears on the screen than disappears.
any knowing issues? please provide soluttion if available.
Thanks
08-17-2016 01:03 AM
It's not something I've seen specifically but it is a Windows app - I would:
- Try running it with right click/run as administrator
- remove/reinstall it.
Also check you have the latest version available from CCO.
Aaron
08-17-2016 03:22 PM
Thanks Aaron,
We did all recommendation available:
- Remove / Reinstall
- Upgrade to latest version 8.6.4.0 (Normal version wich working on others is 7.0.6)
- deleted some registry keys that we are aware of related to cmmunicator
Issue still on exist, 2 instances so far.
Any Cisco Experts advise before replace the PC as last option.
Regards
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