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IP Phone 7940

karamalomari
Level 1
Level 1

The problem i have with the 7940 phone is that they keep showing the message Configuring IP randomly. To overcome this i usually unplug the phone from the network and then plug it back in and after that it works fine without any issue but this is not a proper solution so any one can help in this manner. I have CCM 4.2 and the DHCP for the phones are created on the Router.

1 Reply 1

gogasca
Level 10
Level 10

Make sure you are using latest phone load

Is phone resetting?

check EVent Viewer

Thats the topology

I would open a TAC case for more investigation