IP Phone DX650 registration over Anyconnect VPN

[s.lachica]

Hi,

Has anyone have experienced registration of IP Phone dx650 over anyconnect vpn? Note that connection to VPN is successful. Only the registration to CUCM has issue. This phone is working when tried inside the network instead of vpn. Also, we have made softphone registration over vpn previously. So, any special configuration needed for this?

Thanks,

Son

[Manish Gogna · Accepted solution]

Hi Son,

Please configure it as per the following

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cdce/dx600/admin/10_0_1/english/DX60_BK_C989350E_00_cisco-desktop-collaboration-experience-dx600/cisco_desktop_collaboration_experience_settings.html#DX60_TK_V460F0F9_00

Manish

[s.lachica]

Hi Manish,

Thanks for this. But VPN connection is already established. Only problem is phone registration to CUCM.

Regards,

Son

[Manish Gogna · Accepted solution]

Hi Son,

Is the CUCM configured for VPN as per the following VPN configuration settings

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cdce/dx600/admin/10_0_1/english/DX60_BK_C989350E_00_cisco-desktop-collaboration-experience-dx600/features__templates__services__and_user_setup.html#DX60_TK_V6483D7A_00

Manish

[s.lachica]

Hi Manish,

These are both correct procedures. But in our case it is implemented. We have seen a policy issue on the Firewall. So this is not CUCM/Phone issue after all.

Many thanks,

Sonny