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IP Phone firmware upgrade..

rv_viji
Level 1
Level 1

I have upgraded the cisco 7940/7960 IP phone firmware (using the file cmterm-7940-7960-sccp.8-0-7.exe) on the CCM, however when I checked the firware version on the IP phone its displaying the following..

App Load ID:

P0030301MFG2

Boot Load ID:

PC0303010200

Version:

3.1(MF.G2)

What does this mean.... has the phone firmware got upgraded or not??

can someone give ur inputs..

(Note: I'm trying the upgrade the IP phone firmware of 7940G IP phone on CCM with version 4.2.1)

2 Replies 2

paolo bevilacqua
Hall of Fame
Hall of Fame

You can't go straight from 3.1 to 8.0 FW. You need to apply progressive upgrades as indicated the in FW release notes. I don't have the minimal sequence information but others should be able to to help :)

Also I believe that with CM 4.2.1 there is a recommend FW version you should use, again, not sure which one, sorry!

vikas2903
Level 1
Level 1

Hi rv,

Can you plz tell me how much time did it take to upgrade the firmware? I am upgrading 7941 from 8.2.2 to 8.3.3 and it is stuck at one place for last 12 hours.

Thanks!