IPMA Assistant console ,call control down

[shingphing_2]

Hi,

I am able to login to the assistant console.But the call control status stay down.Is there any configuration which I have miss out.

Thanks

[shingphing_2]

resolved after restarting the CTI&IPMA service

Thanks!

[pangcj]

I did face the same issue but after restarting the CTI and IPMA services still the control down for the console. What can we do next?

Thanks