Hi Peterson/Johan,
I think the two settings that may be causing this for the Assistant are
CallPLaneOverWrite
Toggles between Enabled and Disabled. Change the setting of this field by
highlighting the field and pressing Select. Enabling this flag sends real-time
updates while you are on a call.
StpUpdt/StrUpdt
The Manager Status screen, by default, refreshes when a change in a manager’s
status occurs or when there is a new call for a manager.
The StpUpdt button prevents this automatic refresh.
You might use this button, for example, if you have 33 managers you are
supporting and would like to change the setting for the 20th manager.
You would scroll down the manager list on the Manager Status screen, highlight
the 20th name, and press Select.
However, if your screen gets updated during this time, you would lose your place
in the scroll list, as well as miss potentially important status updates. Therefore,
to avoid refreshes from occurring in such a situation, press the StpUpdt button.
Note To re-invoke the automatic updates, press the StrUpdt button.
https://www.cisco.com/en/US/docs/voice_ip_comm/cucma/7_1_2/english/user/guide/ipma_assts.pdf
Cheers!
Rob
