IPPHONE 3905: Speed Dial on CUCM 10.0

[Francesco Donadio]

Hi all,

I've an issue about Speed Dials on ip phone 3905.

here seems that speed dials are supported by 3905.

http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cuipph/3905/10_0/english/user_guide/IP05_BK_U2FC56CE_00_user-guide-3905_10_0/IP05_BK_U2FC56CE_00_user-guide-3905_10_0_chapter_01.html

Unfortunately from different documents I see that speed dials on 3905 are not supported and also in self care portal, under speed dials it appears FEATURE NOT SUPPORTED.

Is there someone that can halp me ?

Thanks. 

[Carlo Poggiarelli]

Hi Francesco.

Which version of CUCM are you running?

This what I've found on various docs.

Speed Dial feature is not supported on the Cisco Unified IP Phones 6901, 6911, and 3905. However, speed dials that are not displayed on the phones will be available as abbreviated dials.

HTH

Regards

Carlo

[Carlo Poggiarelli]

Ops.. sorry 10.0 :)

I added a 3905 on my 9.1, 10.0 and 10.5 CUCM and the result is that I can add speed dials but, because 3905 is a single line IP phone, they are treated as abbreviated dial.

HTH

Regards

Carlo

[Francesco Donadio]

Thanks Carlo. 

can you tell me what kind of license you have on the user ?

[Carlo Poggiarelli]

Hi Francesco,

Just an UCL Essential.

Cheers

Carlo

[Francesco Donadio]

exact....... and firmware ? my firmware is 9.4.1.0

[Carlo Poggiarelli]

Exactly the same on all cucm version.

Carlo

[Francesco Donadio]

Carlo, first of all thanks for your fast reply!

Do you think that I'm forgetting something in general configuration of CUCM ?

Attached what I see from my personal page.

[Carlo Poggiarelli]

Hi Francesco.

Sorry for too fast reply.

On 10.x IP Phone was 7905 not 3905 sorry again :(

Yes I can confirm that in 10.X you cannot add speed dial on 3905 phone

Cheers

Carlo