04-29-2010 12:34 PM - edited 03-15-2019 10:33 PM
I created a device profile for an IP phone 7961. I'd like the same profile to work on a 7965. Well...the profile appears to work but it restarts the phone when the user's logs in. What can I do so the profile works on different models without restarting the phone? Thanks!
04-29-2010 02:02 PM
In order for a profile to work on a different ip phone model you need to create a default device profile for all the phones you could use EM and adjust the layout.
In your case that means a default device profile for a 7965
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
05-04-2010 08:18 AM
So you're saying that there's NO way a create a profile that works on various model phones?
Doesn't make sense. Cisco should work on this.
What is EM?
Thanks for your help!!!
05-04-2010 08:29 AM
Each profile is binded to a specific phone model, if you mean you want to just create that single profile and use it on every phone model you might have. NO.
There are some equivalence between similar models that allow this to work, but for non-similar phones this is not possible.
Can you use that UDP on ANY other phone model? yes, but you need to create default device profiles in order for this to work.
There is nothing to work on, this is addressed and explained in the documentation:
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/admin/7_1_2/ccmfeat/fsem.html#wp1146344
I'd recommend you to read the whole doc, part of deploying EM is creating the default device profiles.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk
Discover and save your favorite ideas. Come back to expert answers, step-by-step guides, recent topics, and more.
New here? Get started with these tips. How to use Community New member guide