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562
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is posible fwd a second call on demand?

moises.gomez
Level 1
Level 1

hi all,

is posible do that? i mean if some user have on active call and recieve a second call, is posible fwd to whatever DN i want? i dont talk about Call Forward and Call Pickup Settings i mean directly on my phone options

2 Replies 2

Jonathan Schulenberg
Hall of Fame
Hall of Fame

No. You can use iDivert but that will send to the CFB destination already defined on the DN. You could activate CallFwdAll (in this case from /ccmuser since you're already on a call) - or even modify the CFB destination if you enable it within Enterprise Parameters - but this would require you to plan ahead of the next call you plan to forward. You can't do blind transfer on an alerting call to a destination of your choosing.

hi Jonathan,

thanks a lot for your response, then i gonna try with idivert.