03-12-2014 03:55 PM - edited 03-18-2019 11:22 AM
hi all,
is posible do that? i mean if some user have on active call and recieve a second call, is posible fwd to whatever DN i want? i dont talk about Call Forward and Call Pickup Settings i mean directly on my phone options
03-12-2014 08:25 PM
No. You can use iDivert but that will send to the CFB destination already defined on the DN. You could activate CallFwdAll (in this case from /ccmuser since you're already on a call) - or even modify the CFB destination if you enable it within Enterprise Parameters - but this would require you to plan ahead of the next call you plan to forward. You can't do blind transfer on an alerting call to a destination of your choosing.
03-13-2014 09:07 AM
hi Jonathan,
thanks a lot for your response, then i gonna try with idivert.
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