Is there an API (or CLI command) to disable CUCM RTMT Alerts?

[Juan Gerardo Hernandez]

Hey guys,

I have a couple of RTMT alerts in call manager, we have a lot of servers we want to disable the alerts, we are looking for a automated way.

Do you know guys how can we do that?

Could you please help us on that? Instead of "Enable" change it to Disable.

Thank you!

[Mohammed al Baqari]

In CUCM, you can disable this using AXL scripting. CUCM doesn't use REST.
So, you can have a script (e.g python) and control this using AXL.

You can start from here.

https://developer.cisco.com/docs/axl/

**** please remember to useful posts

[RandyS1956]

Hello Sir - I do not see anywhere in the AXL WSDL where one can disable an RTMT configured alert.

We have a tier 3 staff that has to do that for a RTMT custom perfmon alert.  RTMT sends the email nicely - but we have to manually disable the repeating email alerts using RTMT - until we fix the issue.  (then we re-enable)  We are hoping to automate RTMT email interpretation (with an email reader such as procmail or even Microsoft Graph) which includes: - first disable further alerts.   Is this possible?  Or do I need to obsolete RTMT for this particular perfmon item and set up a different EMS (element management system) that is CUCM perfmon API smart.  And then manage triggers, alerts, alert management, and automated fixing with - said different product?

[RandyS1956]

Did you ever get this working? (see my further description below to Mohammed) Thank you both.