ISDN Status - Layer 1 Status Shut down

[Rohit Khajuria]

Hi All

I am getting Layer 1 Status as shutdown in SHOW ISDN STATUS

I run no shut command but still getting the same.

PFA the diagram for your refernce and please suggest.

Thanks All

[Mark Malone]

if it was working before then its an ISP issue you need to contact them as the circuit is hard down at layer 1 physically , if its not been set before you need to provide more information such as config setup and isdn type supported on the current line

[Rohit Khajuria]

It was deactivated earlier..... but now its coming as SHUTDOWN

[Mark Malone · Accepted solution]

yes so the line is down at layer 1 you need to contact the local telco who manages it and log it out to be checked

you cnat fix there issue from your device

an isdn line stays deactivated until a call comes in and then it activates uitself as its dial on demand

the fact its shutdown means thers an issue on the line at layer 1 it does not mean someone has shut it down

[Mark Malone]

can you post your show log to see when it failed what it shows

[Rohit Khajuria]

Hi Mark Thanks for your help !! Yes it was due to outage in Telco side. Thanks again !!!