Issue after CCM upgrade to 7.1.5

[rohanpatel]

Hi,

I upgraded Call Manager from 7.0(1) to 7.1(5) which is a 2 step upgrade. Upgrade went well and during day 1 support I received calls from users that their Do Not Disturb goes active even if they don't turn it on.

Also, I disabled DND on the from Call Manager but as soon as I press Save, it does not take that change and DND check box is checked even if I uncheck and save it.

It there a way to globally disable DND or any other way to resolve this issue.

Please advise..

Thanks,

Rohan

[Steven Stuart]

CSCsy80245 Bug Details

Symptom:
IP Phones go in and out of DND without user intervention.

Conditions:
IP Phones were registered with a different node at some point.

Workaround:
Restart the ccm service on the node that has the abandoned PublishEPA's

I hope this helps.