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issue in DTMF between the Cucm And Quescom GSM Gateway

hussen2015
Level 1
Level 1

Hello every one i have issue in DTMF between the Cucm And Quescom GSM Gateway when  i use webex call me option  the call out from the quescom gateway and i resived it in Cell phone but the When i press 1 the webex didn't not responed i think it problem in DTMF i try using Cisco Gateway using PRI the DTMF work fine

i try in intercluster Trunk or sip trunk between cucm and quescom i try all dtmf option in quescom and cucm

 can any one help me to solve this issue

 

3 Replies 3

Jaime Valencia
Cisco Employee
Cisco Employee

Review CUCM traces and confirm CUCM does send the DTMF, if it does, then you'll have to review how to get your quescom to forward the DTMF CUCM is sending.

HTH

java

if this helps, please rate

Dennis Mink
VIP Alumni
VIP Alumni

Try to get it to work, using a SIP trunk, check if you either need to use inband RFC2833 DTMF  or Sip-notify DTMF.  make and inbound call into your quescom and see which one it is using, and set up your cucm accordingly.

Please remember to rate useful posts, by clicking on the stars below.

Try to get it to work, using a SIP trunk, check if you either need to use inband RFC2833 DTMF  or Sip-notify DTMF.  make and inbound call into your quescom and see which one it is using, and set up your cucm accordingly.

 

i try this solution but didn't solve the issue

also i try add mtp to the trunk and didn't work