one of my customer want to route the calls to voice gateway in call manager depend on calling number here is the scenario the call manager have many sites this sites in different country like USA and Mexico if someone in USA from usa want to make off...

when the agent received the call the agent was not able to use the direct transfer when using the direct transfer the finesse give me the following Error:error cancel perform operation error code cti-1 in another hand, the consult transfer works fine

Hello Guys I have two questions Related To Hunt Group 1st question if the phone is in the hunt Group and at the Same Time in Pick up group, if this phone received a call through the hunt group can any phone in the same pickup group can pick up this c...

iI have newly implemented CMS single Compiend and I did Ad Hoc Configuration and work fine internallybut the issue happens when we ad hoc endpoint outside the network b2b when this endpoint configured to work only encrypted  calls we can't add this e...

hello Every onei need to make some of my cisco ip phones register through the VPN connectioni have question the requirement for registration through the VPN the Cluster must be in mixed mode? and thir is another requiremnet for vpn connection?