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Issues with Placing a Call on Hold on Cisco SIP Phones via Asterisk

TimEckert
Level 1
Level 1

Hello everyone,

I am having trouble placing a call on hold on a Cisco SIP phone through Asterisk. I tried sending the Call-Info header with purpose=hold, but the phone does not respond and does not place the call on hold.

Are there specific SIP headers or commands that Cisco phones require to correctly respond to a hold request? Has anyone had experience with this configuration? I am using 3PCC.

Auto answer page works for me with answer-after=0 Call Info Header in chan_pjsip.

I would appreciate any help. Thank you.

Kind Regards

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