cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
3537
Views
0
Helpful
3
Replies

%IVR-3-LOW_CPU_RESOURCE : IVR: System experiencing high cpu utilization (99/100).

simon.green
Beginner
Beginner

Hi All,

Hope somebody could help me out. This is driving me craxy!

My CUCME is falling over about every 12 hours and dropping all calls wether it via E1 or POTS.

 

When i do a show log i get the following:-

%IVR-3-LOW_CPU_RESOURCE : IVR: System experiencing high cpu utilization (99/100). Call (callID=5463) is rejected.

 

I have not got a clue whats up? Could anybody possible point me in the right direction or offer any help?

Show CPU is:

CPU utilization for five seconds: 99%/0%; one minute: 99%; five minutes: 99%
 PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
   1           8          91         87  0.00%  0.00%  0.00%   0 Chunk Manager    
   2         992        4475        221  0.00%  0.01%  0.00%   0 Load Meter       
   3           0           1          0  0.00%  0.00%  0.00%   0 LICENSE AGENT    
   4           0           1          0  0.00%  0.00%  0.00%   0 EDDRI_MAIN       
   5           4           1       4000  0.00%  0.00%  0.00%   0 RO Notify Timers
   6       26168        3465       7552  0.00%  0.13%  0.11%   0 Check heaps      
   7         180         399        451  0.00%  0.00%  0.00%   0 Pool Manager     
   8           0           1          0  0.00%  0.00%  0.00%   0 DiscardQ Backgro
   9           0           2          0  0.00%  0.00%  0.00%   0 Timers           
  10           4         229         17  0.00%  0.00%  0.00%   0 WATCH_AFS        
  11           0           1          0  0.00%  0.00%  0.00%   0 License Client N
 PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
  12           0           1          0  0.00%  0.00%  0.00%   0 Image License br
  13       42696         449      95091  0.00%  0.14%  0.16%   0 Licensing Auto U
  14       21000       22074        951  0.00%  0.08%  0.05%   0 Environmental mo
  15          16        4436          3  0.00%  0.00%  0.00%   0 IPC Event Notifi
  16           4         373         10  0.00%  0.00%  0.00%   0 IPC Dynamic Cach
  17           0           1          0  0.00%  0.00%  0.00%   0 IPC Session Serv
  18           0           1          0  0.00%  0.00%  0.00%   0 IPC Zone Manager
  19          88       20465          4  0.00%  0.00%  0.00%   0 IPC Periodic Tim
  20          88       20465          4  0.00%  0.00%  0.00%   0 IPC Deferred Por
  21           0           1          0  0.00%  0.00%  0.00%   0 IPC Process leve
  22           0           1          0  0.00%  0.00%  0.00%   0 IPC Seat Manager
 PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
  23           8        1276          6  0.00%  0.00%  0.00%   0 IPC Check Queue  
  24           0           1          0  0.00%  0.00%  0.00%   0 IPC Seat RX Cont
  25           0           1          0  0.00%  0.00%  0.00%   0 IPC Seat TX Cont
  26          24        2241         10  0.00%  0.00%  0.00%   0 IPC Keep Alive M
  27          64        4441         14  0.00%  0.00%  0.00%   0 IPC Loadometer   
  28           0           1          0  0.00%  0.00%  0.00%   0 Crash writer     
  29           0           1          0  0.00%  0.00%  0.00%   0 Exception contro
  30       35176      118902        295  0.31%  0.29%  0.29%   0 Skinny Msg Serve
  31           0           1          0  0.00%  0.00%  0.00%   0 IFS Agent Manage
  32         264        2465        107  0.00%  0.00%  0.00%   0 ARP Input        
  33         148       21797          6  0.00%  0.00%  0.00%   0 ARP Background   
 PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
  34           0           2          0  0.00%  0.00%  0.00%   0 ATM Idle Timer   
  35           0           1          0  0.00%  0.00%  0.00%   0 ATM ASYNC PROC   
  36           0           1          0  0.00%  0.00%  0.00%   0 CEF MIB API      
  37           0           1          0  0.00%  0.00%  0.00%   0 AAA_SERVER_DEADT
  38           0           1          0  0.00%  0.00%  0.00%   0 Policy Manager   
  39           4          76         52  0.00%  0.00%  0.00%   0 DDR Timers       
  40           0           3          0  0.00%  0.00%  0.00%   0 Entity MIB API   
  41        2092          29      72137  0.00%  0.00%  0.00%   0 PrstVbl          
  42           0           2          0  0.00%  0.00%  0.00%   0 Serial Backgroun
  43           0           1          0  0.00%  0.00%  0.00%   0 RMI RM Notify Wa
  44        6976        2781       2508  0.00%  0.00%  0.00%   0 SMART            
 PID Runtime(ms)     Invoked      uSecs   5Sec   1Min   5Min TTY Process
  45           0           1          0  0.00%  0.00%  0.00%   0 RF SCTPthread    
  46           0           1          0  0.00%  0.00%  0.00%   0 CHKPT RG SCTPthr
  47           0           1          0  0.00%  0.00%  0.00%   0 ARP Snoop        
  48         120