About shellye

shellye · 12-25-2021

Following Log4j Vulnerability, we are required to upgrade our Cisco Paging server.Does anybody know if informacast version 14.4.2 is compatible with CUCM version 12.5?Are we required to install a new license after the upgrade?Can't see that there is ...

shellye · 08-19-2021

Hello,We are trying to figure out how to remove the Mural and Miro apps which appear by default in +Apps tab (photo attached).Does anyone know how can we do that?Your help will be very appreciated!

shellye · 07-11-2021

Hello Everyone, I am trying to activate a VoiceXML script on a Cisco 3925 router. The script should be very simple - on an incoming call to 2233, the caller should hear a welcome prompt, then the call should be transferred to a hunt pilot number 2200...

shellye · 06-21-2021

We are running into a CUIC report issue.We can see the following for specific agents:The same number appears for Inbound ACD and Inbound non-ACD calls.All calls are ACD calls. We can also see from the "Agent detail Report", the 1 same call appears tw...

shellye · 08-04-2020

Hello Everyone, We are running Cisco Webex Meeting Server in version 4.We are having an issue since we have upgraded CWMS to version 4. Our issue is that when one participant is sharing his content (Share screen/application/file) the other participan...

shellye · 06-18-2022

Hi,I actually have this problem too.Same versions - upgrade from CUC 11.5 SU3 to 14 SU1. (enable sha512 and "ciscocm.cuc_upgrade_12_0_v1.3.cop.sgn"COP files are already installed).I tried also the 12.5 SU6 upgrade ISO file and got the same error.It l...

shellye · 01-22-2022

Thanks I have also found a release note for this version from Cisco:https://www.cisco.com/c/dam/en/us/td/docs/voice_ip_comm/cucm/cisco_paging_server/14/ReleaseNotesBasicPaging1442.pdf

shellye · 01-10-2022

Hi,Webex site URL should be the company's meeting site "<sitename>.webex.com", you can see this from the control hub meeting section.And yes, the account name is the email address for your account with Webex

shellye · 12-28-2021

Can't see Paging version 14.4.2 compatibility information there.

shellye · 06-23-2021

Hi, @Jonas Fraga @rikardkrvaric Apparently, the solution for this was to configure these users again as agents:1. reassociate their extension with rmcm application user.2. remove and add IPCC extension under end-user configuration.3. Configure again...

Member Since	‎02-27-2019 01:03 AM
Date Last Visited	‎10-08-2024 03:50 AM
Posts	23
Total Helpful Votes Received	20

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User Activity

CSCwa47395 - Evaluation of informacast for Log4j RCE

Remove Miro and Mural from +Apps tab - Webex app

Cisco IOS VoiceXML Script transfer to an Hunt pilot not working

CUIC Report issue - calls count as an "ACD" call and as a "non-ACD" call for specific agents.

Cisco Webex Meeting Server 4 - No audio when sharing screen, application and file

Re: Unable to upgrade from version 11.5 to 14 (CUC)

Re: CSCwa47395 - Evaluation of informacast for Log4j RCE

Re: Site URL to convert .arf to .mp4

Re: CSCwa47395 - Evaluation of informacast for Log4j RCE

Re: CUIC Report issue - calls count as an "ACD" call and as a "non-ACD" call for specific agents.