Hi friends, we have Cisco Unity for transfer calls (Call handler) beside CUCM, when we call Unity extension(1001) with internal ip phone(like 2002) greeting will play & call input works fine(for example transfer to 2001 extension [B]) but when make c...
Forum Posts
Looking for the latest version download for Cisco Unified Attendant Console Advanced. .My current version is: System Version: 12.0.5.10-13When I navigate to downloads site on Cisco support it shows the latest version is 11.x. I seem to recall havin...
We are in the process of recouping licenses from abandoned, and/or unattended phones. We have many phones which have been auto registered which are registered but idle. Is there a way to identify if they have been logged into within a certain period...
It could be two reasons. 1. Unsupported firmware. 8875 was first released with MPP only in PhoneOS 1-0. Phones manufactured in 2022 come with PhoneOS 1-0 can not recognize CUCM or get registered. User and admin need to upgrade 8875 to PhoneOS 2.0+ ...
Resolved! How to Import/Export personal directory?
Hi,Users wants to identify external caller, Personal address book (PBA) can fulfil this requirement? if yes, how can i add almost 500 contacts to the phone?i did some research and found Windows address book but in new OS windows 10 or 11 i dont know ...
Hello,I was wondering if anyone has ever tried this:I have a UCS C210 with 2 CUCM virtual machines (1 publisher and 1 subscriber).We're planinning to buy a new UCS C240 with better performance and with more room to create new virtual machines for new...
Hello, We have been getting a report of a user leaving a voicemail to get a bounceback message relayed saying error code is 573. I'm trying to find out the root cause of what this error is and why it is happening and need some guidance on where to f...
Hi Team,I am planning to upgrade firmware of Collaboration Endpoint (DX & SX) from CUCM running on 12.5 SU7 Mega Cluster.I know the basics of 'how to do it' but my question is it necessary to restart the tomcat Service on all nodes within the cluster...
Hi Experts,we experience a problem making calls through a sip router. Incoming calls are working fine, outgoing calls don't work.On the router and the phone logs I find similar error messages, indicating a problem, negotiating the right codec.Here is...
Hi all, I have an issue with directory synchronization, when CUCM can't obtain any users from AD LDS (multiforest for multidomain deployment). There are certain fields which are synchronizing from AD servers to LDS, listed below: sAMAccountName mai...
Hi Community, I would like to add to CUCM 14SU2 3rd Party device and use an encryption for the registration and srtp. From the instruction guidy I see this: Third-Party AS-SIP Device — Assured Services SIP (AS-SIP) endpoints are SIP endpoints compl...
We would like to install a Cisco 192 ATA to work with an AIphone IE audio only intercom door station. my question is will this unit (192 ATA0 work? History, we were asked to replace and old analogue PABX phone system with new IP VoIP phones, our serv...
new install of CER in Germany. First time. Germany has TWO emergency numbers that I am aware of 110 and 112. During installation of the CER VM, Asked what the emergency number is. In the US 911 used. However how do I put TWO numbers in the CER, ...
Resolved! 79xx Phones and Upgrade to UCM 14.0
have a customer that we are going to be upgrading from 12.5 to 14.0 in the near term. They still have a bunch of 79xx phones that are not deprecated (yet) in 14.0. Just wondering if anyone has upgraded to 14.0 and the phone are still working or did y...
Help with Directory Number issue. We are experiencing a sporadic, yet consistent issue where directory numbers, when called, go straight to voicemail. DND is not active, the device is on-hook and the max call/busy trigger is set to 4/2 respectively. ...
