Hi Folks, thanks for looking, here's the issue I've hit:
Windows CSF MRA Jabber userA calls external phone number, call connects, now needs to transfer the call to internal Windows CSF MRA Jabber userB, selects transfer, enters the internal DN of userB and dials the internal extension, userB answers, userA and userB consult, userA attempts to transfer the call and clicks the green transfer button - but nothing happens. UserA and userB remain connected.
If the external number calls userA, userA selects to transfer to userB, userB answers to consult, then userA attempts to complete the transfer, nothing happens; userA and userB remain connected until the call is terminated, whereupon userA can then resume with the external caller.
However, if the call is consult transferred to and external number, that works.
userA and userB are in the same Partition called 'internal.'
If the same thing is done as a blind transfer it works.
What am I missing? Why can I only transfer to an external number? I need to be able to do the internal transfer.
External consult transfer works, internal consult transfer doesn't.