10-06-2015 11:34 PM - edited 03-17-2019 04:29 AM
Dear
When we call from Jabber client (MRA) to any PSTN number its just half ring and drop.
If we call internal extension or other Jabber client it work fine.
Kindly help its urgent.
Thank You
Muhammad
Solved! Go to Solution.
10-07-2015 01:22 AM
OK pls quickly try this..
On your h323 gateway in CUCM enable out bound fast start. Ensure that you have mtp resource to do outbound fast start. Reset the gateway after enabling this and test again
10-07-2015 12:18 AM
There is no quick fix to issues like this without detail troubleshooting.
What do you use for PSTN access? Sip? ISDN? expressway issues are complex to troubleshoot.. We need to look at cucm logs , expwc logs, gateway logs..
10-07-2015 12:19 AM
Hi Muhammad.
We need some info from you in order to troubleshoot your issue.
CUCM Version
EXP C and E Version
Type of Voice gateway and Signaling protocol adopted.
That could be a starting point :)
Regards
Carlo
10-07-2015 12:48 AM
Hi Carlo
I am using CUCM 10.5
Expressway C and E ver 8.2
Voice Gateway 2921 and Signaling protocol H323
Thank You
10-07-2015 12:54 AM
Hi Muhammad.
As asked from my buddy Deji, we also need logs from you VG and CUCM to investigate further.
Please start to post your vg running config, a debug voip diapeer inout.
Thanks
Regards
Carlo
10-07-2015 01:22 AM
OK pls quickly try this..
On your h323 gateway in CUCM enable out bound fast start. Ensure that you have mtp resource to do outbound fast start. Reset the gateway after enabling this and test again
05-02-2019 11:35 PM
10-08-2015 12:13 AM
Hi Ayodeji
Thanks, as per your instruction i change and its working fine!!!.
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